Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Plan delivery routes and collect/deliver parcels to customers.
- Company: Join Parcelforce Worldwide, a leading express parcel delivery service in the UK.
- Benefits: Enjoy competitive pay, medical care, career development, and corporate discounts.
- Other info: Flexible Saturday hours with opportunities for overtime and a supportive recruitment process.
- Why this job: Be part of a friendly team that values trust and customer satisfaction.
- Qualifications: Must have a full UK manual driving licence and be able to lift parcels up to 30kg.
The predicted salary is between 24210 - 25679 £ per year.
Job ref: 337040
Contract Type: Fixed Term
Working hours: 28 Part time hours per week with opportunity for overtime. Typical attendance is Tuesday, Wednesday, Thursday, Friday, Saturday 14:00 – 19:00.
Location: Parcelforce Worldwide Norwich Depot, Wingate Way Norwich NR2 4HJ
Starting salary: £24,268 (£12.23 p/h) After 6 months: £26,758 (£13.49 p/h)
Plus
- £824 annual allowance (pro rata)
Total package: up to £30,000 per year, including excellent benefits (based on a 38-hour week + overtime)
Join Parcelforce Worldwide as a Collection & Delivery Driver
At Parcelforce Worldwide, it’s not just what we do, it’s how we do it that matters. You’ll be part of a dedicated team, supporting a growing business and exceeding customer expectations every day.
What you’ll do:
- Organise parcels and plan your route
- Carry our vehicle safety checks
- Collect and deliver parcels to households and businesses – from birthday presents to vital business information – providing excellent customer service with every delivery
What’s in it for you:
- Weekly driving allowance (£25.95) and bonus (up to £16)
- Paid overtime available and weekend premiums (an extra £4.26 hourly on Saturday applied to contracted hours worked on a Saturday after 06:00)
- Excellent company pension
- 4.5 weeks holiday allowance, increasing with service
- Medical cover (including eye and dental care)
- Free uniform and exclusive staff discounts
- Real career development opportunities
Who we’re looking for:
- A full manual UK driving licence (Cat B up to 3.5 tonnes) – registered to your current address, with no more than 6 penalty points
- Ability to lift and carry parcels up to 30kg
- Friendly, reliable, and customer-focused
- Comfortable working independently and happy to support your team
- Looking for a stable career in an ambitious and growing company.
About us
Parcelforce Worldwide is one of the UK’s leading express parcel delivery companies. As part of Royal Mail Group, we operate from 54 depots with over 5,500 dedicated team members. We combine smart tech with great people to deliver a smooth, efficient service. Join the team that delivers more than parcels – we deliver pride, purpose, and great service.
Interested? Complete our short online application today.
Trust is the foundation of Parcelforce. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
#J-18808-Ljbffr
Parcelforce Collection & Delivery Driver employer: Royal Mail Group
Contact Detail:
Royal Mail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parcelforce Collection & Delivery Driver
✨Tip Number 1
Familiarise yourself with the local area and delivery routes in Norwich. Knowing the streets and shortcuts can help you stand out as a candidate who is proactive and ready to hit the ground running.
✨Tip Number 2
Demonstrate your customer service skills during the interview. Think of examples where you've gone above and beyond for customers, as this role requires a friendly and positive attitude towards delivering parcels.
✨Tip Number 3
Prepare to discuss your driving experience, especially regarding safety checks and handling vehicles. Highlight any previous roles that required similar responsibilities to show you're a reliable choice for the position.
✨Tip Number 4
Since Parcelforce values teamwork, think of instances where you've successfully collaborated with others. Be ready to share these stories to illustrate your ability to work well within a team environment.
We think you need these skills to ace Parcelforce Collection & Delivery Driver
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Collection & Delivery Driver at Parcelforce. Tailor your application to highlight relevant experience and skills that match the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving experience, customer service roles, or logistics work. Mention specific examples where you went the extra mile for customers, as this aligns with Parcelforce's values.
Showcase Your Skills: Make sure to mention your full UK manual driving licence and any other relevant qualifications. If you have experience lifting heavy parcels, include that too, as it’s a key requirement for the job.
Prepare for the Interview: Since Parcelforce provides interview questions in advance, take this opportunity to prepare thoughtful responses. Use the time to reflect on your experiences and how they relate to the qualities Parcelforce is looking for in a candidate.
How to prepare for a job interview at Royal Mail Group
✨Know Your Route
Familiarise yourself with the delivery area and potential routes. Being able to discuss how you would plan your route efficiently can impress the interviewers, showing that you are proactive and organised.
✨Demonstrate Customer Service Skills
Prepare examples of how you've gone the extra mile for customers in previous roles. Parcelforce values excellent customer service, so showcasing your friendly and positive attitude will be key.
✨Highlight Teamwork Experience
As a Collection and Delivery Driver, you'll need to work well with others. Share specific instances where you've successfully collaborated with colleagues to achieve a common goal, emphasising your team player mentality.
✨Be Ready to Discuss Safety Checks
Understand the importance of vehicle safety checks and be prepared to explain how you would conduct these checks before starting your deliveries. This shows your commitment to safety and responsibility.