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- Tasks: Lead operations at our Manchester site and drive cultural change in the workshop.
- Company: Join Royal Mail, a trusted name with a commitment to community and diversity.
- Benefits: Enjoy family-friendly support, health assessments, and a personal benefits account.
- Other info: Flexible shifts and travel opportunities across multiple sites for career growth.
- Why this job: Make a real impact by optimising workshop efficiency and leading a dynamic team.
- Qualifications: Advanced qualification in vehicle maintenance and proven leadership experience required.
The predicted salary is between 40000 - 50000 £ per year.
Royal Mail is currently seeking an experienced Workshop Manager to lead operations at our Manchester site. You will play a pivotal role in the delivery of cultural change and be accountable for the performance of your Workshop(s), ensuring delivery of safety, legal, cost, people and stakeholder performance measures.
Be accountable for compliance to both legal and RM safety policies and meeting safety targets as well as delivering maintenance services and optimising cost performance & forecasting through the use of resource planning and booking tools. Be responsible for optimising the efficiency of Fleet Workshops to meet industry standard performance levels and the deployment of all changes relating to Fleet Workshops. Ensure effective engagement, communication and coaching to support and develop the Fleet Workshop team. Be accountable for the achievement of all agreed targets, including internal customer targets with SLAs through the use of effective performance management techniques. Actively deploy, manage and support the maintenance of ISO 9001 quality standard within Fleet Workshops and support continuous improvement activity within the Workshops. Effectively manage the local IR interface, working collaboratively with union colleagues to deliver change. You will also be responsible for any mobile sites and sub-locations under the control of the Workshop and/or Cluster.
For this role you need to be fully qualified to at least advanced level (IMI Level 3) in Light or Heavy vehicle maintenance & repair or an equivalent qualification. You are an established team leader with relevant industry knowledge and experience of dispersed maintenance operations. Effectively manage and build relations with stakeholders. Influence and deliver results through people. Manage and build relations with Trade Union partners. Lead, develop and coach to drive performance improvement. All Workshop Manager roles require a high degree of flexibility to ensure effective cover across multiple shift operations and may require travel to other sites within your area of responsibility.
Extra Benefits:
- Family friendly support – enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
- Supportive and generous company sick pay.
- Funded dental – Eligibility for employer funded dental insurance.
- Health assessment – Eligibility for an employer funded health assessment every 2 years.
- Benefits account – Access to personal benefits account on our My Bundle+ platform with over 800 retail offers.
- Wellbeing – 24/7 access to services and tools to support physical, mental, financial and social wellbeing.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. Ex‑Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners are especially encouraged to apply.
Workshop Manager in Manchester employer: Royal Mail Group
Contact Detail:
Royal Mail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend workshops or events, and don’t be shy about letting people know you’re on the hunt for a Workshop Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching Royal Mail’s values and recent initiatives. Show us that you’re not just a fit for the role but also align with our culture. Tailor your responses to highlight how your experience can drive performance improvement and safety compliance.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers. Focus on demonstrating your leadership skills and how you’ve successfully managed teams and stakeholder relationships in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the Royal Mail team.
We think you need these skills to ace Workshop Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workshop Manager role. Highlight your experience in vehicle maintenance and leadership skills, as well as any relevant qualifications. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can contribute to our team. Be sure to mention your experience with stakeholder management and performance improvement.
Showcase Your Leadership Skills: As a Workshop Manager, you'll need to lead and develop a team. In your application, share examples of how you've successfully managed teams in the past, especially in a maintenance or workshop environment. We love to see real-life examples!
Apply Through Our Website: Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, it makes it easier for us to keep track of all the amazing candidates like you!
How to prepare for a job interview at Royal Mail Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your qualifications, especially your IMI Level 3 or equivalent, and how your experience aligns with the role of Workshop Manager.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing dispersed operations. Think about specific situations where you influenced change or improved performance through effective coaching and communication.
✨Understand Stakeholder Engagement
Familiarise yourself with the importance of building relationships with stakeholders and Trade Union partners. Be prepared to discuss how you’ve successfully managed these relationships in the past and how you plan to do so in this role.
✨Emphasise Safety and Compliance
Since safety is a key focus for this role, be ready to talk about your approach to ensuring compliance with safety policies and legal standards. Share any relevant experiences where you’ve successfully met safety targets or implemented quality standards like ISO 9001.