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- Tasks: Support senior leaders in enhancing operational performance and culture across Wales.
- Company: Join Royal Mail, a value-driven organisation committed to community and employee wellbeing.
- Benefits: Enjoy 25 days leave, hybrid work, discounts, and 24/7 wellbeing support.
- Why this job: Make a real impact on workplace culture while developing your HR skills in a supportive environment.
- Qualifications: Experience as an HR Business Partner with strong stakeholder management and CIPD qualification required.
- Other info: Flexible interview process with questions provided in advance to help you shine.
The predicted salary is between 36800 - 51300 £ per year.
Job reference 325009
HR Business Partner
Salary: £45,944 plus 10% annual bonus (subject to eligibility) 25 days annual leave plus bank holidays pro rata and company pension scheme.
15 Month Fixed Term,Full time
Location: Royal Mail, Cardiff Mail Centre, CF11 8TA. This is a hybrid/ field-based role with travel to Royal Mail operational sites across the whole of Wales as the business requires.
Are you a HR Business Partner looking to make an impact within a large value driven organisation?
We are looking for a driven and self-motivated HR Business Partner for the next 15 months to support senior operational leaders in building the capability of the operation to achieve and deliver short term business performance targets and the longer-term strategy.
This exciting and challenging role will allow you to play a significant part as we drive to improve engagement and the culture across our operations in Cardiff and surrounding geographical areas. Travel to Royal Mail operational sites covering the whole of Wales is expected in this role as the business requires.
About the role
- You\’ll provide informed HR consulting to stakeholders to ensure that business and people plan, and priorities are aligned for the next 15 months working alongside the Senior HRBP for Wales
- To create sustainable value through People Plans focused on transformational and cultural change.
- Ensuring strong controls and promote operational compliance to support operational process, effectiveness, and compliance.
- Subject matter expertise: Give Senior Operations team expert advice and guidance, using robust management information and high-quality reporting and planning to inform decision-making and action.
- You\’ll work with the Senior Operations Teams to promote a culture that delivers on promises and through this supports a more trusting workplace with improved relationships at all levels, you\’ll ensure the minimum standards and services are provided as agreed, providing the link between the region and the function on any issues, changes and performance improvement required.
- You\’ll be key in collaborating with relevant stakeholders to ensure the appropriate governance and deployment of cyclical people processes including performance conversations, talent, and trust.
About You
To be truly successful in this role, you\’ll need to have worked as a HR Business Partner and have experience of partnering with senior level stakeholders and demonstrate the following skills and experience on your CV:
Trusted advisor, able to influence and build relationships with senior stakeholders to effectively challenge and build trust.
Previous experience preferably within a large operational people driven environment.
Resilient and tenacious and to think critically and logically.
Change management experience and supporting the deployment of change.
Demonstrable experience in creating and delivering a people plan along with balancing multiple priorities at once.
Deep understanding of business and commercial challenges and future business strategy and how these impact on the customer.
A self-starter that can give direction and take direction when required.
A coaching style that can adapt in approach to support and challenge operations to deliver HR priorities.
CIPD qualified.
Worked with trade unions.
Extra Benefits
Family friendly support – enhanced maternity pay, paternity leave, adoption leave and shared parental leave
Discounts and offers – there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
Supportive and generous company sick pay
Your Wellbeing -you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It\’s free, and it\’s for everyone.
*Available only to perm employees
Next Steps
Closing Date: Sunday 29th June 2025. Please note, this advert may close early if the appropriate number of applications has been reached.The next stage of the selection process will be an interview consisting of competency based, role specific questions and a presentation.
Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean your\’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/
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HR Business Partner employer: Royal Mail Group
Contact Detail:
Royal Mail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Business Partner
✨Tip Number 1
Familiarise yourself with Royal Mail's values and culture. Understanding their commitment to trust and inclusion will help you align your responses during the interview, showcasing how you can contribute to their mission.
✨Tip Number 2
Prepare specific examples of how you've successfully partnered with senior stakeholders in previous roles. Highlight your ability to influence and build relationships, as this is crucial for the HR Business Partner position.
✨Tip Number 3
Brush up on your change management experience. Be ready to discuss how you've supported transformational initiatives in the past, as this will demonstrate your capability to drive cultural change within the organisation.
✨Tip Number 4
Since the role involves travel across Wales, be prepared to discuss your flexibility and willingness to adapt to different operational sites. This shows your commitment to supporting the business wherever needed.
We think you need these skills to ace HR Business Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a HR Business Partner, especially your work with senior stakeholders. Use specific examples that demonstrate your ability to influence and build relationships.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their needs, particularly in change management and creating people plans.
Prepare for Competency-Based Questions: Since the interview will consist of competency-based questions, think of specific situations where you demonstrated key skills like resilience, critical thinking, and coaching. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
Showcase Your Understanding of Business Challenges: In your application, highlight your deep understanding of business and commercial challenges. Discuss how these impact customer service and how you can contribute to the company's long-term strategy.
How to prepare for a job interview at Royal Mail Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an HR Business Partner. Familiarise yourself with the key aspects of the role, such as stakeholder management, change management, and creating people plans. This will help you answer questions confidently and demonstrate your suitability.
✨Prepare Your Examples
Since the interview will include competency-based questions, prepare specific examples from your past experiences that showcase your skills in influencing senior stakeholders, managing change, and delivering people plans. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Research Royal Mail's Values
Royal Mail places a strong emphasis on trust and inclusion. Research their values and think about how your personal values align with theirs. Be ready to discuss how you can contribute to fostering a trusting workplace and promoting a positive culture within the organisation.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. Consider asking about the challenges the HR team currently faces or how they measure success in this position. It’s a great way to engage with the interviewers and leave a lasting impression.
