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- Tasks: Welcome visitors and provide essential admin support in a dynamic environment.
- Company: Join Royal Mail Property & Facilities Solutions, a leader in corporate real estate.
- Benefits: Earn £12.71 per hour with 22.5 days annual leave and free on-site parking.
- Why this job: Be the first point of contact and make a positive impact every day.
- Qualifications: Previous admin or customer-facing experience; MS Office skills required.
- Other info: Flexible hours with opportunities for training and career growth.
The predicted salary is between 10 - 15 £ per hour.
£12.71 per hour, 22.5 days annual plus bank holidays, on site parking. Part time, 20 hours per week, 08.30 - 12.30. Permanent position at Glasgow Mail Centre, St Rollox Business Park, G21 1AA.
Glasgow Mail Centre has a vacancy for a Receptionist / Administrator to deliver a professionally managed visitor experience and provide essential administrative support.
The role:
- Greet and manage all visitors, ensuring a warm and professional welcome.
- Operate and manage the telephone system, maintain local telephone directories and signing-in procedures.
- Perform general administrative tasks including fault reporting, room bookings and conference arrangements.
- Control access to the site, including gate control and manage security passes.
- Act as a key contact point for customer liaison and fault reporting.
Attendance: 08.30 – 12.30 Monday to Friday. A degree of flexibility is needed as during periods of sick/annual leave you will be required to cover the afternoon reception duties until 16.30.
Skills and experience required:
- Previous receptionist, admin and customer-facing experience.
- First aid trained/SIA licence or a willingness to undertake training.
- Experienced in MS Office and email systems.
- Excellent telephone manner and customer service skills.
- Flexibility with attendance and able to cover the afternoon reception duties until 16.30 during annual leave periods (5 weeks per year).
- Strong time management and prioritisation skills.
Glasgow Mail Centre has free on site parking and good public transport links (Barnhill train station approx 5 minutes walk).
Closing Date: Sunday 28th December. Please note, this advert may close early if the appropriate number of applications has been reached.
About Us: Royal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 2,600 sites. We pride ourselves in working to the highest standards of both technical assurance and customer service.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
Administrator/ Receptionist in Glasgow employer: Royal Mail Group
Contact Detail:
Royal Mail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator/ Receptionist in Glasgow
✨Tip Number 1
Make sure you research the company before your interview. Knowing about Royal Mail Property & Facilities Solutions and their values will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, demonstrating a warm and professional manner during your interview can really set you apart. Think of examples from your past experiences where you've excelled in this area.
✨Tip Number 3
Be ready to discuss your flexibility. The job requires covering afternoon shifts occasionally, so highlight any previous experiences where you've adapted to changing schedules or taken on extra responsibilities.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at the Glasgow Mail Centre.
We think you need these skills to ace Administrator/ Receptionist in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous receptionist and admin experience. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service skills and any relevant training.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your flexibility with hours and your excellent telephone manner – we love that!
Be Professional Yet Approachable: Remember, you’ll be the first point of contact for visitors. Your written application should reflect a warm and professional tone. Show us your personality while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Royal Mail Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administrator/Receptionist position. Familiarise yourself with the tasks mentioned in the job description, like managing visitors and handling phone systems. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare Your Examples
Think of specific examples from your past experiences that showcase your skills in customer service, administration, and time management. Be ready to discuss how you've handled similar situations before, especially in a receptionist or admin capacity. This will give you a chance to shine and prove you're the right fit for the team.
✨Practice Your Telephone Etiquette
Since you'll be operating the telephone system, practice your telephone manner ahead of time. You might even want to do a mock call with a friend to ensure you sound professional and friendly. This will help you feel more confident when answering calls during the interview.
✨Show Your Flexibility
The job requires some flexibility with hours, especially during cover periods. Be prepared to discuss your availability and willingness to adapt to the needs of the role. Highlight any previous experiences where you successfully managed changing schedules or took on additional responsibilities.