Digital Learning Academy Manager

Starting salary £47,322 plus 10% annual bonus potential, 25 days annual leave (rising with years’ service) plus bank holidays, and a company pension scheme with highly competitive contribution rates.

Location: London, Rugby or Sheffield (hybrid working – 3 days in the office). Travel: Regular travel between London and the Midlands Academy Hub. Full time, permanent.

At Royal Mail Group, we’re going through an exciting period of transformation. Our people are at the heart of everything we do, and learning plays a vital role in building the skills we need for the future.

In this role, you’ll take ownership of our digital learning ecosystem and lead a small, specialist team to deliver high quality learning solutions that support our people and our business priorities.

You’ll:

• Lead and develop a cross‑functional digital learning team, creating a culture of collaboration, innovation and continuous improvement.
• Shape and influence Royal Mail Group’s digital learning strategy and budget, ensuring learning technology investments align with business and workforce transformation priorities.
• Oversee the implementation, optimisation and ongoing improvement of digital learning platforms, including LMS and LXP systems, to enhance learner experience and performance outcomes.
• Manage strategic partnerships with external content providers (such as LinkedIn Learning and getAbstract), ensuring content is relevant, curated and aligned to our capability frameworks.
• Embed strong digital governance across learning platforms, ensuring compliance with data protection, cyber security and accessibility standards.
• Act as a trusted advisor to stakeholders at all levels, providing expert guidance on digital learning solutions that meet business needs.
• Work collaboratively across teams and with suppliers to design and deliver scalable, user‑centred digital learning initiatives.
• Integrate digital learning platforms with wider talent, performance and workforce systems to support skills insight, career development and organisational agility.

What we’re looking for:

You’ll bring a strong mix of technical expertise, leadership capability and a passion for learning. We’re looking for someone who has:

• Proven experience shaping and delivering a digital learning strategy aligned to business needs.
• Strong knowledge of learning platforms (LMS/LXP), including optimisation, integration and content management.
• Experience using data and analytics to measure impact, track KPIs and drive continuous improvement.
• Confidence managing suppliers, with the ability to influence wider investment decisions.
• Excellent stakeholder and project management skills, able to work across functions and levels.
• Awareness of UX/UI best practices to ensure seamless and inclusive learner journeys.
• Experience working within digital governance and compliance frameworks.

You’ll also be someone who enjoys leading people, takes pride in delivering quality, and wants to make a genuine difference to how learning supports our colleagues.

Extra Benefits:

• Family friendly support – enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
• Supportive and generous company sick pay.
• Funded Dental – as a manager you are eligible to a level of employer‑funded dental insurance.
• Health Assessment – as a manager you are eligible to an employer‑funded health assessment every two years.
• Benefits Account – you will have access to your personal benefits account on our My Bundle+ platform. There are more than 800 retail offers to help you save on groceries, days out, holidays and household bills, as well as employer‑provided and voluntary benefits to suit your lifestyle.
• Your Wellbeing – you and your family have 24/7 access to services and tools to help you get the most out of life. It’s free and is for everyone.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals, and we especially encourage applicants from the Armed Forces community, including cadet instructors and spouses/partners.

Closing Date: Tuesday 12th May 2026. Please note, this advert may close early if the appropriate number of applications has been reached.