Parcelforce Worldwide is recruiting in the UK for a customer service role within its busy team. You will handle inbound calls and provide face-to-face service at collection points, and you will coordinate with drivers on collections and deliveries.
The role emphasizes building relationships with customers and exceeding expectations, with a comprehensive benefits package including holiday allowance, medical care, pension and discounts.
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Customer Service Admin - Part-Time, Face-to-Face & Calls in Carlisle employer: Royal Mail Group
At Parcelforce Worldwide, we pride ourselves on being an excellent employer, offering a supportive work culture where every team member is valued. Located in Basingstoke, our drivers enjoy competitive salaries, generous benefits including medical cover and paid holidays, and opportunities for overtime, all while being part of a dedicated team that delivers exceptional service. Join us to grow your career in a stable, long-term role within a respected organisation that values trust and inclusion.
