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- Tasks: Manage complex absence cases and design future-ready HR practices.
- Company: Join Royal Mail, a leader in employee relations and absence management.
- Benefits: Competitive salary, annual bonus, generous leave, and family-friendly support.
- Other info: Enjoy a dynamic environment with opportunities for continuous improvement.
- Why this job: Make a real impact on HR priorities and develop specialist skills.
- Qualifications: Experience in HR or Employee Relations with strong stakeholder relationship skills.
The predicted salary is between 35000 - 45000 £ per year.
Competitive salary, 10% annual bonus potential, 25 days annual leave plus bank holidays and a company pension scheme with highly competitive contribution rates.
Location: National - hybrid working from a local Royal Mail office with occasional national travel. Full time, fixed-term 12 months.
About the Role
You’ll play a hands on role in managing and resolving complex absence cases while contributing to the design of sustainable, future‑ready HR practices.
- Managing long term sickness absence cases from end to end.
- Applying Employee Relations expertise to achieve clear, fair and timely outcomes.
- Partnering closely with Occupational Health and operational leaders.
- Coaching and supporting managers to lead confident, effective conversations.
- Using data and insight to prioritise cases and measure impact.
- Developing tools, playbooks and processes to embed best practice into business as usual operations.
Why Join?
You’ll join a highly motivated, specialist team united by a shared goal: to make a real and measurable difference.
- A chance to work on one of the organisation's most important HR priorities.
- Exposure to complex, high impact Employee Relations and absence management work.
- The opportunity to influence outcomes at scale, not just manage individual cases.
- Development of specialist skills in absence reduction, long term ill health, protected conversations and organisational change.
About You
- Experience in HR or Employee Relations.
- Build strong, credible relationships with stakeholders at all levels.
- Thrive in fast paced, complex and sometimes ambiguous environments.
- Enjoy problem solving and driving cases through to resolution.
- Motivated by impact, outcomes and continuous improvement.
Extra Benefits
- Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave.
- Supportive and generous company sick pay.
- Funded Dental - Managers eligible to a level of employer funded dental insurance.
- Health Assessment - Managers eligible to an employer funded health assessment every 2 years.
- Benefits Account - Access to personal benefits account on My Bundle+ platform with >800 retail offers.
- Wellbeing support - 24/7 access to services and tools for physical, mental, financial and social support for you and your family. *Available only to permanent employees.
EEO Statement
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors, spouses/partners and others.
ER Absence Management Specialist in Birmingham employer: Royal Mail Group
Contact Detail:
Royal Mail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ER Absence Management Specialist in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in HR or Employee Relations, and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to absence management and Employee Relations. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled complex cases in the past. This will demonstrate your ability to thrive in fast-paced environments, just like the one at Royal Mail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a real impact in absence management.
We think you need these skills to ace ER Absence Management Specialist in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of ER Absence Management Specialist. Highlight your HR or Employee Relations experience and any relevant skills that match the job description. We want to see how you can make a real impact!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about absence management and how your background makes you the perfect fit for our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex cases in the past. We’re looking for candidates who thrive in fast-paced environments and can drive cases through to resolution. Let us know how you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Royal Mail Group
✨Know Your Stuff
Make sure you understand the ins and outs of absence management and Employee Relations. Brush up on relevant laws and best practices, as well as any recent trends in HR. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully managed complex cases or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process and impact.
✨Build Rapport with Interviewers
Remember, this role involves working closely with various stakeholders. During the interview, focus on building a connection with your interviewers. Ask them about their experiences and share your own insights to create a two-way conversation that highlights your interpersonal skills.
✨Be Data-Driven
Since the role involves using data to prioritise cases, be ready to discuss how you've used data in previous roles. Bring examples of how you've measured impact or improved processes based on insights. This will demonstrate your analytical skills and commitment to continuous improvement.