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- Tasks: Drive and collect mail, ensuring timely delivery to processing centres.
- Company: Join Royal Mail, a trusted name in deliveries with a community focus.
- Benefits: Competitive pay, paid overtime, holiday entitlement, and career development opportunities.
- Why this job: Make a real difference in your community while enjoying flexible hours.
- Qualifications: Full UK manual driving licence and a passion for customer service.
- Other info: Inclusive workplace welcoming diverse applicants, with excellent support for career growth.
The predicted salary is between 11 - 15 £ per hour.
Location: Kings Norton Delivery Office, B30 1HZ
Job type: Permanent contract
Hours: 20.00 hours per week, working 5 days across Mon‑Fri, working between 14:30 and 18:30
There has never been a more exciting time to join us! We are reinventing Royal Mail for the future and now is a perfect time to join us on that journey. Each year, we make billions of deliveries possible. Because for us, it’s personal. For every person, from every walk of life, we deliver. And you could be part of it as a Collections and Network Driver, bringing trust to the doorstep and giving outstanding service.
It’s not just about driving and deliveries. It’s checking post-boxes, popping into post offices, visiting our business customers at a prearranged time, collecting the mail, and dropping it off at our processing centres. You deliver much more than just letters and parcels; you deliver for the people.
A bit about you:
- Upbeat, independent and self-motivated
- Think of yourself as a people-person
- Happy walking for long periods and going outside in any weather
- Strong sense of community and take pride in what you do
- Looking for a role with flexible shift patterns
- Has a full UK manual driving licence with no more than 6 penalty points
What we do for you:
- A guaranteed hourly rate of £13.06p/h (paid monthly and adjusted to your working hours).
- Paid overtime, with an enhanced rate of x1.25 for any hours worked over 40 hours a week.
- 22.5 days holiday, rising with length of service (adjusted to your working hours if below 40 hours a week).
- Contributory pension scheme
- Lots of opportunity to develop a career
- Full uniform provided if you’re on a contract of longer than three months
- Excellent parental leave policy
- Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership
Please note: For candidate search purposes, roles offering between 35-40 hours per week are listed as full-time. However, any role under 40 hours per week will be classified as part-time in the employment contract.
Time to apply:
Ready to deliver for the people in your local community? Hit the apply button now. If your application is successful, the first step will be to invite you to a telephone screening call and if successful, this will be followed by an interview at the Delivery Office.
Please ensure your contact details are up to date when submitting your application.
Note: Previous experience of multi-drop collections or deliveries, and/or experience of driving transit sized vehicles is essential.
Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.
We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.
Collections Driver in Birmingham employer: Royal Mail Group
Contact Detail:
Royal Mail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Driver in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Royal Mail. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to driving and customer service. Prepare your answers, focusing on your experience and how it aligns with the role of a Collections Driver. We want you to feel confident when you step into that interview!
✨Tip Number 3
Show off your people skills! As a Collections Driver, you'll be interacting with customers regularly. Be ready to share examples of how you've provided excellent service in the past. This will highlight your ability to brighten someone's day, just like the job description mentions.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details you need about the role and the application process. Don’t miss out on this opportunity to make a difference in your community!
We think you need these skills to ace Collections Driver in Birmingham
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to know who you are beyond just your qualifications. Show us your upbeat and independent side!
Tailor Your Application: Make sure to highlight any relevant experience you have with driving or collections. If you've got a knack for customer service or community engagement, don’t forget to mention that too. We love a people-person!
Check Your Details: Before hitting that submit button, double-check your contact details. We need to be able to reach you for the next steps, so make sure everything is up to date!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!
How to prepare for a job interview at Royal Mail Group
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Collections Driver entails. Familiarise yourself with the responsibilities like checking post-boxes and visiting business customers. This will help you demonstrate your enthusiasm and readiness for the role.
✨Show Your People Skills
As a Collections Driver, you'll be interacting with various people daily. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your upbeat attitude and ability to connect with others, as this is key to making customers' days brighter.
✨Demonstrate Your Independence
This role requires self-motivation and independence. Think of situations where you've successfully worked alone or managed your time effectively. Share these experiences during your interview to show that you're the right fit for a role that involves a lot of solo driving and decision-making.
✨Be Ready for Practical Questions
Expect questions about your driving experience and handling multi-drop collections. Brush up on your knowledge of road safety and vehicle maintenance. Being able to discuss your full UK manual driving licence and any relevant experience will give you an edge in the interview.