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- Tasks: Provide essential admin support in a fast-paced mail centre environment.
- Company: Join Royal Mail, a company reinventing itself for the future.
- Benefits: Earn £15.50 per hour, enjoy paid overtime, and receive various discounts.
- Why this job: Be part of a dynamic team making a real impact in your community.
- Qualifications: Basic IT skills, good numeracy and literacy, and a self-motivated attitude.
- Other info: Opportunities for career development and a supportive, inclusive workplace.
The predicted salary is between 13 - 16 £ per hour.
Location: Royal Mail, Greenford Mail Centre, Greenford, UB6 0GG
Job type: Permanent
Hours: 40 hours per week, working 5 days Monday - Friday. Shift times vary for each role.
We are looking for 2 Administrators to join our Greenford Mail Centre to provide vital administration support to strengthen the unit performance.
A bit about you:
- You’ll have basic IT and data entry skills to support daily administration.
- Good numeracy and literacy skills.
- Looking for a role with targets to hit and challenges to overcome.
- Organised, independent and self‑motivated.
- Happy in a fast‑paced changing environment.
- Have a strong sense of community and want to take pride in what you do.
Admin duty 1:
Working between 11:25hrs - 19:25hrs Monday to Friday. You will work closely with the resource duty to verify driver’s hours and undertake all vehicle information and administration duties. Including the following:
- Compliance: Vehicle and driver compliance, maintenance of O' licence, NOIP / PCN records, maintain P107, update skills register, computer based tasks.
- Planning: Late shift planning (adhoc collections), work closely with resource duty to verify driver’s hours, download vehicle information, telemetry management, vision management.
- Reporting: Hire vehicle mileage records and tracking, fuel reports, missing mileage reports.
- Customer service (Telephone): Handling internal and external telephone enquiries in a professional, efficient, and customer focused manner.
Admin duty 2:
Working between 13:40 hrs and 21:40hrs Monday to Friday. You will undertake all the day‑to‑day vehicle information administration duties. Including the following:
- Administration and Record Handling: Use of basic IT and data entry skills to support daily administration (pay bills, data entry, etc.) Download of vehicle information, vision management, microlise management.
- Vehicle & Key Coordination: Security of vehicle keys, fuel information, vehicle off road information.
- Customer service (Telephone and Face to Face): Handling internal and external telephone and face to face enquiries in a professional, efficient, and customer focused manner.
What we do for you:
To deliver on our ambition we want the best and that’s why we’re delighted to offer competitive pay and benefits for a permanent role within our sector.
- A guaranteed hourly rate of £15.50p/h (paid monthly and adjusted to your working hours).
- Paid overtime, with an enhanced rate of x1.25 for more than 40 hours a week.
- 22.5 days holiday, rising with length of service (adjusted to your working hours if part time) and the option to buy extra leave each year.
- Contributory pension scheme.
- Lots of opportunity to develop a career.
- Full uniform provided if you’re on a contract of longer than three months.
- Excellent parental leave policy.
- Various discounts including high street vouchers, travel and attraction discounts, and savings on beauty products and gym membership.
Time to apply:
Ready to become an Administrator? Hit the apply button now. If your application is successful, we’ll invite you to an interview. The assessment will take up to 45 minutes, which will include a discussion about the role and interview questions.
We plan to hold interviews at Royal Mail, Greenford Mail Centre, Greenford, UB6 0GG as soon as possible, so make sure you’re available before applying.
We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve. We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex‑Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
Administrator - Greenford Mail Centre - UB6 0GG employer: Royal Mail Group
Contact Detail:
Royal Mail Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - Greenford Mail Centre - UB6 0GG
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Royal Mail and their values. This will help you connect your skills and experiences to what they’re looking for, showing that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Go through common interview questions and think about how your past experiences relate to the role of an Administrator. We want you to feel confident and ready to showcase your skills when you walk into that interview.
✨Tip Number 3
Be yourself! During the interview, let your personality shine through. Royal Mail is looking for someone who fits into their community-focused culture, so don’t be afraid to show your enthusiasm and passion for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, if you’re successful, we’ll provide you with the interview questions in advance, giving you a head start to prepare and impress!
We think you need these skills to ace Administrator - Greenford Mail Centre - UB6 0GG
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your basic IT and data entry skills in your application. We want to see how you can support our daily administration tasks, so don’t hold back on showcasing your numeracy and literacy skills!
Be Organised: Since the role requires being organised and self-motivated, give us examples of how you've managed your time or tackled challenges in previous roles. This will help us see that you’re ready for a fast-paced environment!
Tailor Your Application: Take a moment to tailor your application to the specific duties mentioned in the job description. Whether it’s vehicle information administration or customer service, let us know how your experience aligns with what we’re looking for.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, we’re excited to see your application come through!
How to prepare for a job interview at Royal Mail Group
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Administrator role at the Greenford Mail Centre. Familiarise yourself with tasks like vehicle compliance, data entry, and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Prepare Your Examples
Since the interview will include questions about your experience, think of specific examples that demonstrate your organisational skills, ability to work independently, and how you've handled challenges in a fast-paced environment. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Brush Up on IT Skills
Given that basic IT and data entry skills are essential for this role, it’s a good idea to review any relevant software or tools you might be using. If you have experience with vehicle management systems or data tracking, be ready to discuss that during the interview.
✨Show Your Community Spirit
Royal Mail values a strong sense of community, so be prepared to talk about how you take pride in your work and contribute to a positive environment. Share any experiences where you’ve worked as part of a team or supported your colleagues, as this will resonate well with the interviewers.