Customer Service Assistants - Fixed term - 1 month | Edinburgh International Festival

Customer Service Assistants - Fixed term - 1 month | Edinburgh International Festival

Full-Time 12 - 15 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Engage with audiences, serve drinks, and enhance customer experiences at a vibrant festival.
  • Company: Join the dynamic team at the Edinburgh International Festival.
  • Benefits: Gain valuable experience in a fast-paced environment while enjoying a lively atmosphere.
  • Other info: Fixed-term role for August with opportunities to shine in customer service.
  • Why this job: Be part of an exciting event and create memorable moments for festival-goers.
  • Qualifications: Confident, people-oriented individuals who thrive in energetic settings.

The predicted salary is between 12 - 15 £ per hour.

You will love working with members of the public, be passionate about delivering outstanding customer service and enjoy working in a lively, fast‑paced environment. As part of our Front of House team, you’ll bring energy and initiative—engaging with audiences, maximising sales across all areas of the venue, and creating memorable moments that keep guests coming back.

You’ll be confident behind the bar, serving drinks with speed, skill, and a smile, while spotting every opportunity to enhance the customer experience. You’ll play a key role in welcoming audiences, assisting with seating and safety, and driving sales across our bars and merchandise points.

We’re looking for people who don’t just serve customers—but engage with them, spot opportunities, and take pride in going the extra mile. If you’re confident, people‑oriented, and enjoy working in a high‑energy, performance‑led environment, this could be the perfect role for you.

Overview: We’re looking for enthusiastic, customer‑focused Customer Service Assistants to join our team in August, supporting performances as part of the Edinburgh International Festival.

Customer Service Assistants - Fixed term - 1 month | Edinburgh International Festival employer: Royal Lyceum Theatre Company Ltd

Join the vibrant team at the Edinburgh International Festival, where your passion for outstanding customer service will shine in a lively and fast-paced environment. We offer a unique opportunity to engage with diverse audiences, enhance their experience, and be part of a celebrated cultural event, all while enjoying a supportive work culture that values initiative and teamwork. With opportunities for personal growth and the chance to create memorable moments for guests, this role is perfect for those looking to make a meaningful impact during an exciting festival period.

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Contact Details:

Royal Lyceum Theatre Company Ltd Recruitment Team

We think you need these skills to ace Customer Service Assistants - Fixed term - 1 month | Edinburgh International Festival

Customer Service
Engagement Skills
Sales Maximisation
Bar Service
Speed and Efficiency
Attention to Detail
Safety Awareness