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- Tasks: Deliver actionable insights to drive strategic decisions and improve customer outcomes.
- Company: Join Royal London, the UK's largest mutual life and pensions company.
- Benefits: Enjoy 28 days annual leave, up to 14% pension matching, and private medical insurance.
- Why this job: Be a trusted advisor and make a real impact on business performance and customer value.
- Qualifications: Experience in insight or analytics, strong communication, and analytical skills required.
- Other info: Work in a hybrid environment with a focus on inclusion and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
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Insight Partner
Date: 1 Oct 2025
Location: Edinburgh, GB
Company: Royal London Group
Job Title: Insight Partner
Contract Type: Permanent
Location: Edinburgh
Working style: Hybrid 50% home/office based
We are looking for an Insight Partner to play a pivotal role within the Customer Outcomes and Insight team. This is an exciting and influential senior role which will support our Group strategy by commissioning and contributing to projects that use meaningful insight and analytics to inform business decisions and improve customer outcomes.
As Insight Partner, you will support the Head of Insight by ensuring that Customer Lifestage Directors, their leadership teams, and other key stakeholders are well-informed about market, competitor, customer, employer, and adviser insights within their areas of influence. You will be regarded as a senior, trusted advisor who delivers clear, actionable insights that drive business performance, enhance customer value, promote long-term growth, and help achieve our Strategy and Purpose.
Key Responsibilities
- Deliver clear, actionable insights that inform and enable strategic decision-making across the business.
- Act as a senior, trusted advisor to leadership teams and key stakeholders.
- Collaborate with colleagues across the insight function, together with proposition, distribution, marketing and strategy to ensure insight needs are identified and fulfilled.
- Create high quality, high impact reports for key governance forums including the RLMIS Board, Group Executive Committee (GEC, UK Customer Committee (UKCC) and Independent Governance Committee (IGC) as relevant.
- Drive initiatives that assess and improve customer outcomes.
- Collaborate across the business to ensure alignment with our Strategy and Purpose.
- Support the Head of Insight in creating and nurturing a market-leading insight function.
About you
This role is a great opportunity for a driven, high energy, individual who is proficient in synthesising diverse data and insight sets. You will be someone who is deeply passionate about helping an organisation achieve its Purpose and seeing customers thrive and flourish. Specifically, you will have:
- Proven and substantial experience in insight, analytics, or a related field, ideally within the life and pensions sector
- Strong analytical and problem-solving skills
- Previous experience creating and delivering reports to senior stakeholders
- Excellent communication and stakeholder management abilities
- Ability to synthesise and present complex information from a diverse set of sources, in a clear and impactful way
- Experience working in a fast-paced, cross-functional environment
- Demonstrated strategic thinking and commercial acumen
About Royal London
We\’re the UK\’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
We\’ve always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here – Our Benefits
Inclusion, diversity and belonging
We\’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.
Insight Partner employer: Royal London
Contact Detail:
Royal London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insight Partner
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Royal London through LinkedIn. A friendly chat can give us insider info on the company culture and maybe even a referral.
✨Tip Number 2
Prepare for those interviews by practising common questions related to insights and analytics. We want to show off our analytical skills and strategic thinking, so let’s have some solid examples ready!
✨Tip Number 3
Don’t forget to showcase our passion for customer outcomes! During interviews, we should highlight how our insights can drive business performance and enhance customer value.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to match the job description perfectly.
We think you need these skills to ace Insight Partner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Insight Partner role. Highlight your experience in insight and analytics, especially within the life and pensions sector, to show us you’re the perfect fit!
Showcase Your Analytical Skills: We want to see your strong analytical and problem-solving skills shine through. Include examples of how you've synthesised complex data into clear insights that have driven business decisions.
Communicate Clearly: Your ability to communicate effectively is key! Use straightforward language in your application to demonstrate how you can present complex information in a clear and impactful way, just like you would in the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Royal London.
How to prepare for a job interview at Royal London
✨Know Your Insights
Make sure you’re well-versed in the latest trends and insights within the life and pensions sector. Brush up on key market data, competitor analysis, and customer behaviour patterns. This will not only show your expertise but also demonstrate your passion for the role.
✨Prepare Impactful Reports
Since creating high-quality reports is a key responsibility, practice summarising complex information into clear, actionable insights. Bring examples of past reports you've created to discuss during the interview, highlighting how they influenced decision-making.
✨Showcase Your Collaboration Skills
This role requires working closely with various teams, so be ready to share examples of how you’ve successfully collaborated in the past. Discuss specific projects where your insights led to improved outcomes, emphasising your ability to work cross-functionally.
✨Demonstrate Strategic Thinking
Prepare to discuss how you approach strategic decision-making. Think of scenarios where your analytical skills have driven business performance or enhanced customer value. This will help illustrate your commercial acumen and alignment with the company’s Strategy and Purpose.
