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- Tasks: Lead automation testing for Microsoft Dynamics 365 CRM and mentor a dynamic test team.
- Company: Join Royal London, the UK's largest mutual life and pensions company, committed to inclusivity.
- Benefits: Enjoy 28 days annual leave, up to 14% pension matching, and private medical insurance.
- Why this job: Be part of a mission-driven team enhancing customer choice while developing your skills in a supportive environment.
- Qualifications: Proven experience in test automation, especially with D365 CRM, and knowledge of CI/CD tools required.
- Other info: Hybrid working model allows for flexibility between home and office.
The predicted salary is between 36000 - 60000 £ per year.
Job Title: Lead Quality Engineer – Test Automation
Contract Type: Permanent
Working style: Hybrid 50% home/office based
Closing date: 28th August 2025
The Lead Quality Engineer at Royal London supervises and manages testing within specialised teams or Agile squads with a focus on automation testing. They ensure the integrity of testing activities, provide expert guidance, and define the test strategy. This role involves training, mentoring, and upskilling on all test processes, managing client relationships, and contributing to corporate testing standards. The position supports Royal London’s mission to enhance the mutual choice for customers.
About the role
- Lead the design, development, and execution of automated test scripts for Microsoft Dynamics 365 CRM, covering modules like Sales, Customer Service, and Marketing.
- Architect and maintain robust automation frameworks using Playwright or Selenium, handling complex D365 UI elements and navigation.
- Collaborate with functional and business teams to identify and automate key business processes and critical CRM workflows.
- Drive performance and load testing for D365 CRM, validating page load times and supporting large datasets and user volumes.
- Responsible for defining the test strategy—planning scope, approach, tools, timelines, and risks—and for managing the test team by assigning tasks, guiding execution, tracking progress, resolving issues, and reporting quality status to stakeholders.
About you
- Experienced Test Engineer with a proven track record in test automation for web-based enterprise applications; expertise in D365 CRM preferred.
- Hands-on knowledge of CI/CD tools such as Azure DevOps or GitLab CI, and version control using GitHub or Azure repos.
- Ability to manage dynamic UI challenges, implement advanced locator strategies, and debug complex automation issues.
- Excellent communicator and collaborator, able to work cross-functionally with testers, developers, business analysts, and stakeholders.
About Royal London
We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.
We\’ve always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here – Our Benefits
Inclusion, diversity and belonging
We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.
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Lead Quality Engineer - Test Automation employer: Royal London Group
Contact Detail:
Royal London Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Quality Engineer - Test Automation
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 CRM, especially the Sales, Customer Service, and Marketing modules. Understanding these areas will help you demonstrate your expertise during interviews and show how you can contribute to automating key business processes.
✨Tip Number 2
Brush up on your skills with automation frameworks like Playwright or Selenium. Being able to discuss your experience with these tools and how you've tackled complex UI challenges will set you apart from other candidates.
✨Tip Number 3
Highlight your experience with CI/CD tools such as Azure DevOps or GitLab CI. Be prepared to discuss how you've integrated testing into the development pipeline, as this is crucial for the role.
✨Tip Number 4
Showcase your communication and collaboration skills. Prepare examples of how you've worked cross-functionally with testers, developers, and stakeholders, as this will be key in managing the test team and ensuring quality across projects.
We think you need these skills to ace Lead Quality Engineer - Test Automation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in test automation, particularly with web-based enterprise applications and D365 CRM. Use specific examples to demonstrate your expertise in tools like Playwright or Selenium.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills align with Royal London's mission. Mention your experience in leading testing teams and your ability to manage dynamic UI challenges.
Highlight Relevant Skills: In your application, emphasise your hands-on knowledge of CI/CD tools such as Azure DevOps or GitLab CI, and your experience with version control systems like GitHub. This will show that you are well-equipped for the technical demands of the role.
Showcase Communication Skills: Since the role requires excellent communication and collaboration, provide examples of how you've successfully worked with cross-functional teams in the past. This could include mentoring junior team members or collaborating with business analysts.
How to prepare for a job interview at Royal London Group
✨Showcase Your Automation Expertise
Be prepared to discuss your experience with automation testing, particularly with tools like Playwright or Selenium. Highlight specific projects where you've designed and executed automated test scripts, especially for Microsoft Dynamics 365 CRM.
✨Demonstrate Your Problem-Solving Skills
Expect questions about how you handle complex UI challenges and debug automation issues. Share examples of past experiences where you successfully resolved such challenges, showcasing your analytical thinking and technical skills.
✨Communicate Effectively
As the role requires collaboration with various teams, practice articulating your thoughts clearly. Prepare to explain technical concepts in a way that non-technical stakeholders can understand, demonstrating your ability to bridge communication gaps.
✨Understand the Company Culture
Familiarise yourself with Royal London's values and People Promise. Be ready to discuss how your personal values align with theirs, particularly around inclusivity, collaboration, and achieving results together.
