Royal Leamington Spa is seeking a Customer Service Specialist to be the first point of contact for customers, delivering clear answers, smooth processes, and outstanding support. You will collaborate with Sales Engineers and Account Managers to strengthen relationships and guide customers through onboarding and order journeys.
You'll manage quotations, order lifecycles, returns, and credits, maintain CRM/ERP records, and contribute to continuous improvement while supporting procurement and
Customer Experience Specialist - Onboarding & Support employer: Royal Leamington Spa
Join a vibrant team at our Leamington Spa HQ, where we foster a hardworking yet fun work culture that prioritises support and collaboration. As an Interim Procurement Lead, you'll have the opportunity to make a significant impact by delivering innovative supply chain solutions for renowned clients across various industries, while benefiting from professional growth and development in a dynamic environment. With a focus on auditable and sustainable cost reductions, this role offers a unique chance to enhance your procurement expertise and drive meaningful change.
