Royal Lancaster London is seeking a Guest Service Agent to join the Front of House team on a permanent basis. You will deliver a warm, personalized welcome to every guest and uphold the hotel’s prestigious 5-star standards.
Role involves using the property management system, promoting upgrades, and staying informed about VIP guests and long-stay residents. All applicants must be legally eligible to work in the UK.
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Guest Experience Specialist – 5★ Front of House employer: Royal Lancaster London
At the Royal Lancaster London, we pride ourselves on being an exceptional employer that values personal development and a positive work culture. Located conveniently near major transport links, we offer a range of benefits including competitive salaries, extensive discounts, and opportunities for growth through world-class training programmes. Join our award-winning team where your contributions are recognised, and you can thrive in a supportive environment that celebrates diversity and community.
