Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, serve food and drinks, and ensure a memorable experience.
- Company: Join the Royal Lancaster London, a top-rated hotel known for its exceptional service.
- Benefits: Enjoy a competitive salary, discounts, medical insurance, and personal development opportunities.
- Why this job: Be part of a fun, diverse team that values your growth and happiness.
- Qualifications: No specific qualifications required, just a positive attitude and willingness to learn.
- Other info: Immediate start available; flexible shifts in a vibrant work environment.
The predicted salary is between 19800 - 25000 £ per year.
Join the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Food & Beverage Attendant at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.
Some of our fabulous benefits you will enjoy as a Food & Beverage Attendant - Lounge Bar are:
- Salary - £24,877.88 + service charge
- Pension scheme with company contributions
- 50% discount in all our restaurants and Spas across our properties
- Team member and Friends & Family rates across our properties
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Support through development plans, apprenticeships and world-class management development programmes including educational sponsorship
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Bike to work scheme
- Recommend a Friend incentive
- Complimentary laundry
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Food & Beverage Attendant to join our Food and Beverage department on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As a Food & Beverage Attendant, your main duties and expectations for the role will include:
- Welcomes guests as they enter the outlets (the arrival experience) with a smile and a clear Good morning/evening/afternoon.
- Escorts guests to the table, presents menu, shows buffet, describes specials, and beverage list, and uses available knowledge to exceed guests expectations.
- Ensures every guest receives exceptional service of food & beverage according to the company policy, SOPs and AA and LQA standards from him/herself as well as other colleagues.
- Assists in opening and procedures in the outlets.
- Assists with clearing, re-setting tables, taking orders, serving food and drinks, polishing, equipment, and following departmental standards and be flexible in opening and late closing hours.
You will be required to work 40 hours per week, on a shift rota.
We are Best Employer for 2021 at Springboards Excellence Awards, one of the happiest hotels in London, Earth Check Silver Certified 2023, and a Preferred Hotels & Resorts member.
We are more concerned with what's in the glass, not whether it's half full or empty, so if you feel this Food & Beverage Attendant role is for you, come and pour some happiness into yours by joining our award winning family today!
All applicants must be legally eligible to work in the UK.
F&B Attendant - Lounge Bar employer: Royal Lancaster London
Contact Detail:
Royal Lancaster London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Attendant - Lounge Bar
✨Tip Number 1
Familiarise yourself with the Royal Lancaster London and its values. Understanding their commitment to exceptional service and a positive work environment will help you align your approach during interviews and conversations with the team.
✨Tip Number 2
Showcase your passion for hospitality by engaging with current employees or visiting the lounge bar. This will not only give you insights into the role but also demonstrate your genuine interest in being part of their team.
✨Tip Number 3
Prepare to discuss how you can contribute to creating memorable experiences for guests. Think of specific examples from your past experiences where you went above and beyond in customer service.
✨Tip Number 4
Be ready to highlight your flexibility and teamwork skills, as these are crucial in a fast-paced environment like a lounge bar. Share instances where you've successfully worked in a team or adapted to changing situations.
We think you need these skills to ace F&B Attendant - Lounge Bar
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and expectations of a Food & Beverage Attendant. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your enthusiasm for the role. Mention specific reasons why you want to work at the Royal Lancaster London and how you can contribute to their team.
Highlight Relevant Experience: In your CV, emphasise any previous experience in food and beverage service or customer service roles. Use specific examples to demonstrate your ability to provide exceptional service and work well in a team.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at Royal Lancaster London
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any previous experiences that highlight your love for providing excellent service and creating memorable moments for guests.
✨Demonstrate Team Spirit
Since the role requires working closely with others, emphasise your ability to work as part of a team. Share examples of how you've collaborated with colleagues in the past to achieve common goals or enhance guest experiences.
✨Know the Menu and Standards
Familiarise yourself with the types of food and beverages typically served in lounge bars. Understanding the menu will allow you to answer questions confidently and show that you're prepared to exceed guests' expectations.
✨Exude Positive Energy
The company values a happy and fun environment, so be sure to convey your positive attitude during the interview. Smile, maintain good eye contact, and engage with the interviewer to showcase your friendly personality.
