Event Service Manager

Join the team that Always Cares!

Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below.

Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Events Service Manager at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.

Some of our fabulous benefits you will enjoy as a Events Service Manager are:

Salary: £33,411.65 + service charge

Pension scheme with company contributions

50% discount in all our restaurants and Spas across our properties

Team member and Friends & Family rates across our properties

Complimentary stay after passing probation

Extensive discounts on our benefits platform

Access to private medical insurance

Support through development plans, apprenticeships and world-class management development programmes including educational sponsorship to be the best you can be

Interest free season ticket loan

Employee Assistance Programme – 24/7 online GP, mental health support and virtual wellbeing

Bike to work scheme

Recommend a Friend incentive

Complimentary laundry

Free meals on duty

Opportunity to join our taskforces to contribute to the business focuses, community and environment

Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Events Service Manager, to join our Events Department on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences.

As a Events Service Manager, your main duties and expectations for the role will include:

To manage and ensure that all opening and closing procedures are carried out in accordance with Policies and Procedures. Any defaults to be reported on Knowcross

Ensure Time & Attendance on Fourth Hospitality is accurately updated and maintained on a daily basis.

To ensure that the budgeted figures for casual staffing are managed as per the weekly forecast and Rota accordingly

To attend weekly payroll meetings to ensure that the department are operating with the correct productivity and that payroll is controlled

To be fully conversant with ACOM and ordering procedures

You will be required to work such hours as are necessary to fulfil their duties and in any event not less than 40 hours.

We are

Best Employer for 2021 at Springboards Excellence Awards

One of the happiest hotels in London

Earth Check Silver Certified 2023

2 rosettes

Hoteliers Charter Approved

Preferred Hotels & Resorts member

We are more concerned with whats in the glass, not whether its half full or empty, so if you feel this Events Service Manager role is for you, come and pour some happiness into yours by joining our award winning family today!

All applicants must be legally eligible to work in the UK

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