At a Glance
- Tasks: Welcome guests and create memorable dining experiences at our vibrant restaurant.
- Company: Join the award-winning Royal Lancaster London, known for its supportive culture.
- Benefits: Earn up to £35,000, enjoy discounts, complimentary stays, and extensive development opportunities.
- Other info: Flexible shifts, employee recognition events, and a focus on community engagement.
- Why this job: Be part of a fun team that values positivity and personal growth.
- Qualifications: A passion for hospitality and a friendly attitude are essential.
Join the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Host/Hostess - Park Restaurant at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.
Some of our fabulous benefits you will enjoy as a Host/Hostess - Park Restaurant are:
- Annual earnings up to 35,000 (£26,436.80 base salary + non-contractual tronc)
- Pension scheme with company contributions
- 50% discount in all our restaurants and Spa's across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Support through development plans, apprenticeships and world-class management development programmes including educational sponsorship
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Bike to work scheme
- Recommend a Friend incentive
- Complimentary laundry
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Host/Hostess - Park Restaurant, to join our Food and Beverage team on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As a Host/Hostess - Park Restaurant your main duties and expectations for the role will include:
- To adhere to the hours of work/shift system.
- To be punctual and to arrive at the outlet at the appropriate time (5 min before the beginning of the shift).
- To ensure the uniforms provided are kept clean, in good condition and that it is presentable, ensuring that personal appearance and hygiene standards are met and demonstrate a professional image for guests.
- Deal with assigned projects and duties managing time in an efficient way.
- Welcomes guests as they enter the outlets (the 'arrival experience') with a smile and a clear Good morning/evening/afternoon.
- Escorts guest to the table, presents menu, specials, beverage list and uses available knowledge to meet their requirements.
- You will be required to work 40 hours per week, on a shift rota.
We are Best Employer for 2021 at Springboard's Excellence Awards, One of the happiest hotels in London, Earth Check Silver Certified 2023, 2 rosettes, Hoteliers' Charter Approved, Preferred Hotels & Resorts member, Top 100 in the Sunday Times Best Places to Work 2025.
We are more concerned with what's in the glass, not whether it's half full or empty, so if you feel this Host/Hostess - Park Restaurant role is for you, come and pour some happiness into yours by joining our award winning family today!
All applicants must be legally eligible to work in the UK.
Host - Park Restaurant - London employer: Royal Lancaster London Hotel
At the Royal Lancaster London, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises personal development and employee wellbeing. Located conveniently near major transport links, our team enjoys a range of benefits including competitive earnings, generous discounts, and a supportive environment that fosters growth and recognition. Join us in creating memorable experiences while being part of one of the happiest hotels in London!
Contact Details:
Royal Lancaster London Hotel Recruitment Team
