At a Glance
- Tasks: Deliver exceptional service, assist with food and drink orders, and create memorable guest experiences.
- Company: Join the award-winning team at The Park, Royal Lancaster London.
- Benefits: Earn up to £32,000, enjoy discounts, complimentary meals, and extensive development opportunities.
- Other info: Join a diverse team and contribute to community-focused initiatives.
- Why this job: Be part of a fun, supportive environment that values your growth and happiness.
- Qualifications: Passion for hospitality and a positive attitude are essential.
The predicted salary is between 26437 - 26437 £ per year.
Join the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a F&B Attendant - The Park at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.
Some of our fabulous benefits you will enjoy as a F&B Attendant - The Park are:
- Annual earnings up to 32,000 (£26,436.80 base salary non-contractual tronc)
- Pension scheme with company contributions
- 50% discount in all our restaurants and Spa's across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Support through development plans, apprenticeships and world-class management development programmes including educational sponsorship
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Bike to work scheme
- Recommend a Friend incentive
- Complimentary laundry
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate F&B Attendant - The Park, to join our Food and Beverage Department on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As a F&B Attendant - The Park, your main duties and expectations for the role will include:
- Assist in the opening and closing procedure of the outlet.
- Assists with clearing, re-setting tables, taking orders, serving food and drinks, polishing equipment and maintaining the buffet (when applicable), following departmental standards.
- Welcomes guests as they enter the outlets (the "arrival experience") with a smile and a clear Good morning/evening/afternoon.
- Escorts guest to the table, presents menu, shows buffet, describes specials, and beverage list and uses available knowledge to exceed guests' expectations.
- Ensures every guest receives exceptional service of food & beverage according to the company policy, SOPs and AA and LQA standards from him/herself as well as other colleagues.
You will be required to work 40 hours per week, on a shift rota.
We are Best Employer for 2021 at Springboard's Excellence Awards, One of the happiest hotels in London, Earth Check Silver Certified 2023, 2 rosettes, Hoteliers' Charter Approved, Preferred Hotels & Resorts member, Top 100 in the Sunday Times Best Places to Work 2025.
We are more concerned with what's in the glass, not whether it's half full or empty, so if you feel this F&B Attendant - The Park role is for you, come and pour some happiness into yours by joining our award winning family today!
All applicants must be legally eligible to work in the UK.
F&B Attendant - Park Lounge - London employer: Royal Lancaster London Hotel
At the Royal Lancaster London, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises personal development and employee wellbeing. Located conveniently near major transport links, our team enjoys a range of benefits including competitive earnings, generous discounts, and a supportive environment that fosters growth and recognition. Join us in creating memorable experiences while being part of one of the happiest hotels in London!
Contact Details:
Royal Lancaster London Hotel Recruitment Team
