At a Glance
- Tasks: Lead a vibrant team to deliver exceptional guest experiences and manage accommodation operations.
- Company: Join the award-winning Royal Lancaster London, known for its positive culture.
- Benefits: Enjoy discounts, private medical insurance, free meals, and extensive development opportunities.
- Other info: Immediate start available; recognised as one of the happiest hotels in London.
- Why this job: Be part of a fun, diverse team making memorable moments for guests every day.
- Qualifications: Experience in hospitality management and a passion for creating positive environments.
The predicted salary is between 29700 - 36300 £ per year.
Join the team that Always Cares!
Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a
Accommodation operation Manager at the Royal Lancaster London. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.
Some of our fabulous benefits you will enjoy as a
Accommodation operation Manage r are
- Pension scheme with company contributions
- 50% discount in all our restaurants and Spa’s across our properties
- Team member and Friends & Family rates across our properties
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Bike to work scheme
- Complimentary laundry
- Free meals on duty
- Access to development plans, apprenticeships and world-class management development programmes including educational sponsorship
- Recommend a Friend incentive
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
- We are currently looking for a passionate
- Accommodation operation Manager
- , to join our
- Accommodation Services
Departmenton a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five-star service to our guests and each other.
It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences.
As apassionate
Accommodation operation Manager yourmain duties and expectations for the role will include:
- Ensure that job tasks are correctly allocated and assigned to staff on duty in Unifocus for all the team members on duty.
- To have a proficient working knowledge of Opera Cloud, Unifocus, and other supporting systems.
- Understanding the financial implications of controlling staff levels and cost control.
- Ensure the correct number of team members are present daily to cover operational needs
- Ensure the department is efficiently run at all times, and especially on the weekend. Report absences according to the correct procedure.
- We are …
- Best Employer for 2021 at Springboard’s Excellence Awards
- One of the happiest hotels in London
- Earth Check Silver Certified 2023
- 2 rosettes
- Hoteliers’ Charter Approved
- Preferred Hotels & Resorts member
We are more concerned with what’s in the glass, not whether its’ half full or empty, so if you feel this
Accommodation operation Manager role is for you, come and pour some happiness into yours by joining our award-winning family today!
- All applicants must be legally eligible to work in the UK
Accommodation Operation manager in London employer: Royal Lancaster London Hotel
At the Royal Lancaster London, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises personal development and employee wellbeing. Located conveniently near major transport links, our team enjoys a range of benefits including competitive pay, generous discounts, and a supportive environment that fosters growth and recognition. Join us to be part of a diverse community where your contributions are valued and celebrated, making every day at work a rewarding experience.
Contact Details:
Royal Lancaster London Hotel Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Operation manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Royal Lancaster London Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Royal Lancaster London Hotel
Don't be shy about reaching out to Royal Lancaster London Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Accommodation Operation manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Royal Lancaster London Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Royal Lancaster London Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
