At a Glance
- Tasks: Deliver exceptional in-room dining experiences and maintain a vibrant service area.
- Company: Join the award-winning Royal Lancaster London, known for its happy team culture.
- Benefits: Earn up to £34,000, enjoy discounts, free meals, and extensive development opportunities.
- Other info: Flexible shifts, supportive environment, and recognition for your hard work.
- Why this job: Be part of a fun, diverse team that values your growth and happiness.
- Qualifications: Positive attitude and willingness to learn; experience in hospitality is a plus.
The predicted salary is between 34000 - 34000 £ per year.
Join the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Food & Beverage Attendant - In Room Dining at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.
Some of our fabulous benefits you will enjoy as a Food & Beverage Attendant - In Room Dining are:
- Annual earnings up to £34,000.00 (£25,396.80 base salary + non-contractual tronc)
- Pension scheme with company contributions
- 50% discount in all our restaurants and Spas across our properties
- Team member and Friends & Family rates across our properties
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Support through development plans, apprenticeships and world-class management development programmes including educational sponsorship to be the best you can be
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Bike to work scheme
- Recommend a Friend incentive
- Complimentary laundry
- Free meals on duty
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Food & Beverage Attendant - In Room Dining, to join our Food & Beverage department on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As a Food & Beverage Attendant - In Room Dining, your main duties and expectations for the role will include:
- Assist in the opening and closing procedure of the outlet.
- Ensure the service area is fully stocked for each service period. Take special care in maintaining cleanliness and report any damage when it occurs.
- Take in room dining orders via phone in line with the SOP
- Post orders correctly in Simphony POS in line with the SOP
- Use the hotel's property management system (Opera) to get necessary information/reports
You will be required to work 40 hours per week, on a shift rota.
All applicants must be legally eligible to work in the UK.
F&B Attendant - London employer: Royal Lancaster London Hotel
At the Royal Lancaster London, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises personal development and employee wellbeing. Located conveniently near major transport links, our team enjoys a range of benefits including competitive earnings, generous discounts, and a supportive environment that fosters growth and recognition. Join us in creating memorable experiences while being part of one of the happiest hotels in London!
Contact Details:
Royal Lancaster London Hotel Recruitment Team
