At a Glance
- Tasks: Lead and improve project delivery across a diverse portfolio while mentoring teams.
- Company: Join RICS, a globally respected organisation shaping the built environment.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and a supportive work-life balance.
- Other info: Flexible hybrid working model with a focus on diversity and inclusion.
- Why this job: Make a real impact in a role that bridges strategy and delivery excellence.
- Qualifications: Strong experience in project management and stakeholder communication required.
The predicted salary is between 58349 - 71315 £ per year.
This hybrid role is based on a 60% onsite, 40% remote working model.
Join RICS, a globally respected organisation that sets the highest ethical standards across land, real estate, construction, and infrastructure, supporting 140,000 professionals worldwide. At RICS, we are at the forefront of shaping the built and natural environment. As a prominent professional body, we empower our members with globally recognised qualifications, influential networks, and access to high quality resources.
Role Purpose and Key Responsibilities
As Head of Delivery, you will establish, lead and continuously improve high-quality project and programme delivery capability across the organisation's portfolio. Acting as a bridge between strategy, product and delivery, you will set standards, develop people and ensure delivery excellence at scale-while remaining hands-on where required.
Key Responsibilities:
- Build and lead a strong delivery community, setting clear expectations, standards and behaviours across projects and programmes.
- Define, own and evolve delivery frameworks, methodologies and assurance practices in alignment with portfolio governance.
- Lead and develop project and programme managers (including contractors), supporting capability building, mentoring and succession planning.
- Oversee delivery across the portfolio, managing risks, dependencies, capacity and escalations to ensure predictable outcomes.
- Support the transition to product-led delivery, embedding outcome-based prioritisation and value-driven decision-making.
- Provide clear delivery insight to senior leaders and governance forums, enabling effective investment and prioritisation decisions.
About You
You are a credible, coaching-focused delivery leader with a passion for quality, outcomes and continuous improvement. You balance strategic oversight with practical delivery insight and are confident influencing senior stakeholders in complex environments.
Skills & Experience:
- Strong experience leading project and programme delivery across a complex, multi-priority portfolio.
- Proven ability to manage, coach and develop project and programme managers, including external partners.
- Deep expertise in delivery planning, governance, risk management and financial oversight.
- Clear understanding of product-led, customer-focused delivery and benefits realisation.
- Strong stakeholder management and senior-level communication skills, able to challenge constructively.
- Comfortable working across different delivery approaches (waterfall, agile and hybrid) and transformation contexts.
Rewards and Benefits
We offer a competitive benefits package designed to support your wellbeing, work-life balance, and financial security. This includes:
- 25 days annual leave plus public holidays
- Private medical insurance and wellbeing support
- Pension scheme, life assurance, and income protection
- Enhanced family leave and volunteering opportunities
Equal Opportunity Employer
RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from diverse backgrounds, as we believe that our differences drive our performance. Please let us know if we can support you with any adjustments to our recruitment process.
Candidates must have the correct right to work in the country where the role is based.
Head of Delivery employer: Royal Institution of Chartered Surveyors
At RICS, we pride ourselves on being a leading employer that champions professional growth and a supportive work culture. With a hybrid working model that promotes flexibility, our Birmingham and London offices offer a dynamic environment where you can thrive while contributing to the highest ethical standards in land, real estate, construction, and infrastructure. Join us to be part of a diverse community that values your input and fosters continuous improvement, ensuring you have the resources and opportunities to excel in your career.
Contact Details:
Royal Institution of Chartered Surveyors Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Delivery
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Head of Delivery at Royal Institution of Chartered Surveyors!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Royal Institution of Chartered Surveyors or be willing to refer you for that Head of Delivery position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Royal Institution of Chartered Surveyors who’s on the lookout for their next Head of Delivery star!
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Head of Delivery role at Royal Institution of Chartered Surveyors!
We think you need these skills to ace Head of Delivery
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Royal Institution of Chartered Surveyors. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Royal Institution of Chartered Surveyors
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Royal Institution of Chartered Surveyors. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
