At a Glance
- Tasks: Create engaging internal communications and connect staff, Pensioners, and volunteers with our mission.
- Company: Royal Hospital Chelsea, a historic institution supporting veterans since 1681.
- Benefits: Opportunity to shape communications in a unique environment and develop your skills.
- Other info: Join a collaborative team and contribute to a meaningful cause.
- Why this job: Make a real impact by enhancing staff engagement and promoting our values.
- Qualifications: Experience in internal communications and strong relationship-building skills required.
The predicted salary is between 45000 - 55000 £ per year.
Founded in 1681 by King Charles II, the Royal Hospital Chelsea has stood for centuries as a national symbol of gratitude to the soldiers who have served our country, and is home to the iconic Chelsea Pensioners. Today, the Hospital’s role remains to ensure that those who have served are always supported.
We are looking for a proactive and creative Internal Communications Officer to support the delivery of engaging and effective communications across the Royal Hospital Chelsea. Working closely with colleagues from across the organisation, you will help bring our stories, people and purpose to life, ensuring staff, Pensioners and volunteers feel informed, connected and inspired.
If you’re an internal comms professional with strong communication skills, experience creating compelling content for internal audiences, and a passion for building staff engagement, this could be the role for you.
Where you fit in
Working closely with senior leaders across the organisation, including the Chief Executive Officer and HR Director, you’ll play a key role in delivering effective internal communications that support organisational objectives, strengthen staff engagement and embed a culture aligned with the Royal Hospital’s values.
What you’ll be doing
You’ll lead the planning and delivery of internal communications activity, ensuring colleagues across the Royal Hospital receive clear, timely and engaging communications that support our strategic priorities.
You will:
- Develop and deliver effective internal communications plans that support organisational objectives and priorities
- Work closely with senior leaders to deliver clear and consistent messaging across the organisation
- Support the delivery of a strong ‘fundraising-first’ narrative through internal communications activity
- Promote staff engagement initiatives, including pulse surveys, helping to support action planning and organisational improvement
- Drive awareness and adoption of key staff initiatives, including onboarding, appraisals, values and ways of working
- Manage and develop internal communications channels, including the staff intranet, ensuring content remains relevant, engaging and up to date
- Build strong relationships across teams, providing advice on communications planning, messaging, audiences and channels
- Support strategic planning communications to ensure colleagues understand organisational goals and priorities
- Lead on communications with Chelsea Pensioners, ensuring communications are two-way, inclusive and aligned with their needs and preferences
- Monitor and evaluate communications activity, providing insight and reporting to inform future activity and support decision-making
We’re looking for someone who is:
- Able to create clear, engaging content for a range of internal audiences
- Experienced in internal communications, employee engagement or organisational communications
- Skilled at building strong relationships and influencing stakeholders at all levels of an organisation
- Experienced in supporting organisational change, culture programmes or staff engagement initiatives
- Highly organised, with strong project management skills and the ability to manage multiple priorities
- Comfortable working independently and using initiative while contributing as part of a collaborative team
- Experienced in managing intranet content and developing engaging internal communications channels
- Analytical and results-focused, with experience evaluating communications activity and reporting on outcomes
- Calm under pressure and able to manage sensitive communications with professionalism and discretion
- IT literate, including Microsoft Office and digital communications platforms
This is a fantastic opportunity to help shape internal communications within a unique national institution, ensuring colleagues and Chelsea Pensioners remain connected to the Royal Hospital’s mission, values and future ambitions.
To apply: please submit your CV and a covering letter of up to 500 words to emma.sweetland@chelsea-pensioners.org.uk
Early applications are encouraged as we will be reviewing applications and interviewing candidates throughout the recruitment process.
Internal Communications Officer - Maternity Cover employer: Royal Hospital Chelsea
The Royal Hospital Chelsea is an exceptional employer, offering a unique opportunity to work within a historic institution dedicated to supporting those who have served our country. With a strong focus on staff engagement and a collaborative work culture, employees are encouraged to develop their skills and contribute to meaningful communications that resonate with both staff and the iconic Chelsea Pensioners. Located in the heart of Chelsea, this role not only provides a chance to make a significant impact but also to be part of a team that values creativity, inclusivity, and a shared mission.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Communications Officer - Maternity Cover
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We think you need these skills to ace Internal Communications Officer - Maternity Cover
Some tips for your application 🫡
Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!
Show Off Your Communication Skills:Since PR is all about communication, we want to see your best writing samples. Include pieces like press releases, blog posts, or social media content that you've created. This gives us a taste of your voice and your ability to convey messages clearly and effectively, which is crucial for a role in this field.
Tailor Your Cover Letter:Your cover letter should be more than just a recap of your CV; it’s your chance to shine! Emphasise why PR excites you and how your background fits with the mission of Royal Hospital Chelsea. Show us that you’ve done your homework and speak to why you’re passionate about the work we do.
Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at Royal Hospital Chelsea.
How to prepare for a job interview at Royal Hospital Chelsea
✨Master the Art of Storytelling
In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.
✨Know Your PR Tools Inside Out
Familiarity with PR tools like Cision or Meltwater is crucial. We need to be able to discuss how we’ve used these tools in past roles or projects. If we've worked on media lists, press releases, or analytics reports, let’s have those experiences ready to share along with metrics we’ve achieved to back up our claims.
✨Stay Current with Industry Trends
We’ve got to stay sharp on the latest trends and events impacting the public relations field. Having a few insights ready about recent campaigns or shifts in media landscapes can show that we’re engaged and knowledgeable. This will also help us make connections between our experiences and the current state of the industry.
✨Showcase Our Versatility
As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.
