This casual post sits in the visitor services team at RHS Garden Rosemoor, where the holder greets arrivals, shares information about the Society and encourages non-members to join. The work centres on customer service and sales, with the aim of bringing visitors back through the events programme. The role is distinct for its evening cover during the Rosemoor Glow event and its use of EPOS systems and tablets.
What the job involves
- Giving every visitor a targeted welcome, including information on joining the RHS for non-members
- Driving customer service standards with a focus on sales
- Promoting repeat visits by explaining the events calendar to visitors
- Ensuring visitors make the most of their visit
- Covering evening shifts during RHS Rosemoor Glow
- Working with EPOS systems and tablets
- Keeping the work area tidy and efficient
What’s required
Skills & knowledge
- Confident, professional speaking with members of the public, giving varied and detailed information clearly
- Excellent interpersonal skills
- Team player
- Flexible approach to work
Nice to have
- Passion for customer service, sales and the work of the RHS
#J-18808-Ljbffr
Casual Visitor Services Assistant in New Alresford employer: Royal Horticultural Society
The Royal Horticultural Society offers a vibrant and supportive work environment at RHS Garden Rosemoor, where you can immerse yourself in the beauty of horticulture while contributing to the preservation of historic collections. With opportunities for professional growth through mentoring apprentices and engaging with visitors, you'll find a fulfilling role that combines passion for plants with community engagement. Join us in a location renowned for its stunning gardens and collaborative culture, making it an exceptional place to cultivate your career.
Contact Details:
Royal Horticultural Society Recruitment Team
