At a Glance
- Tasks: Provide exceptional reception services to students, staff, and visitors.
- Company: Royal Holloway, a prestigious university with a commitment to customer service.
- Benefits: Flexible shifts, competitive benefits, training opportunities, and a pension scheme.
- Other info: Perfect for students seeking part-time work with flexible hours.
- Why this job: Join a vibrant community and enhance your customer service skills in a dynamic environment.
- Qualifications: Previous customer service experience and strong communication skills.
The predicted salary is between 12 - 15 € per hour.
Royal Holloway seeks a Residential Customer Service Advisor for a casual role in Egham, Surrey. The successful candidates will provide exceptional reception services to students, staff, and visitors, maintaining high standards per our Inspirational Customer Service mission.
Ideal applicants will have previous customer service experience, strong communication, organizational skills and be comfortable in fast-paced environments.
This part-time position offers flexibility in shift scheduling, along with a competitive benefits package including training opportunities and a pension scheme.
Residential Reception & Customer Service Advisor (Casual) in Surrey employer: Royal Holloway
Royal Holloway is an excellent employer, offering a vibrant work culture that prioritises exceptional customer service and community engagement. Located in Egham, Surrey, this role provides flexible scheduling and a competitive benefits package, including training opportunities for personal and professional growth, making it an ideal environment for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Reception & Customer Service Advisor (Casual) in Surrey
✨Tip Number 1
Make sure to research Royal Holloway and their customer service mission. Understanding their values will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with students, staff, and visitors, being able to express yourself clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Don’t underestimate the power of a friendly smile and positive attitude. In a fast-paced environment, showing that you can stay upbeat and approachable will make a great impression on both interviewers and future colleagues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Residential Reception & Customer Service Advisor (Casual) in Surrey
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous customer service experience you have. We want to see how you've gone above and beyond to help customers in the past, so share those stories!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing how you connect your skills to our Inspirational Customer Service mission.
Keep It Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and get straight to the good stuff!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us, making it easier for us to review your awesome skills!
How to prepare for a job interview at Royal Holloway
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you’ve handled difficult situations in the past and what exceptional service means to you. This will show that you understand the role's importance in maintaining high standards.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses and ensure you can convey your ideas effectively.
✨Demonstrate Organisational Skills
Prepare examples of how you've managed multiple tasks or prioritised responsibilities in previous roles. Being able to illustrate your organisational skills will reassure the interviewers that you can thrive in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
