Student Administration Officer (Tuition Fee Billing and LLE Funding)
Right to work: Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.
Full-Time, Fixed-Term (for 18 months).
Applications are invited for the post of Student Administration Officer (Tuition Fee Billing and LLE Funding).
The Directorate of Student Administration is responsible for delivering the core administrative functions to support the student lifecycle and is part of the wider Student Journey Division which is focused on delivering an excellent student and staff experience.
Reporting to the Student Administration Manager (Tuition Fee Billing and Funding) the Student Administration Officer (Tuition Fee Billing and LLE Funding)provides administrative support for the range of activities involved in supporting Tuition Fee Billing and Student Loan Company processes, including processes to support Lifelong Learning Entitlement (LLE). This includes:
- Running the University Tuition Fee Billing processes
- Supporting the maintenance of the SLC Course Management Service (CMS) database, including preparations for the Lifelong Learning Entitlement (LLE)
- Acting as a point of contact for student and staff enquiries
The Tuition Fee Billing and LLE Funding Officer works closely with colleagues across the University to foster a relationship of knowledge, trust and understanding between service areas and work collaboratively to improve the services in support of all students and staff at the University.
This is an exciting time to join the Directorate as we undertake a major project to replace our Student Record System and transform our operating model for Student Study Services. This project is central to our commitment to delivering a modern, efficient, and student-focused experience.
Candidates for this post should have excellent IT skills, an ability to manage a number of tasks at the same time, excellent attention to details and can demonstrate enthusiasm and commitment to working in Higher Education Administration. Candidates should be dedicated to providing outstanding support to students and staff and have an ability to work in a busy and pressurised environment.
In return we offer a highly competitive rewards and benefits package including:
- Generous annual leave entitlement
- Training and Development opportunities
- Pension Scheme with generous employer contribution
- Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
- Free parking
The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.
For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk
Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page .
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Student Administration Officer (Tuition Fee Billing and LLE Funding) in Egham employer: Royal Holloway
Royal Holloway, University of London is an exceptional employer that fosters a supportive and inclusive work environment for its Peer Mentors. With a commitment to equality, diversity, and inclusion, the university offers valuable opportunities for personal and professional growth while allowing you to make a meaningful impact on the lives of new students. Located in a vibrant academic community, this role not only provides competitive pay but also enhances your leadership and communication skills, making it a rewarding experience for all involved.
