Applicant Services Advisor – Admissions & Enquiries in Egham
Applicant Services Advisor – Admissions & Enquiries

Applicant Services Advisor – Admissions & Enquiries in Egham

Egham Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support prospective students with admissions queries and enhance the recruitment experience.
  • Company: A prestigious UK university in Egham with a focus on student success.
  • Benefits: Generous leave, training opportunities, and a pension scheme.
  • Why this job: Make a difference in students' lives by guiding them through the admissions process.
  • Qualifications: Strong attention to detail and excellent communication skills.
  • Other info: Join a supportive team with opportunities for personal and professional growth.

The predicted salary is between 30000 - 42000 £ per year.

A UK university located in Egham is seeking an Applicant Services Advisor to enhance its admissions operation. The role involves managing customer service aspects of the recruitment cycle and addressing admissions inquiries via email and phone. Candidates should possess excellent attention to detail and the ability to handle complex queries. The position offers generous benefits including leave entitlement, training opportunities, and a pension scheme.

Applicant Services Advisor – Admissions & Enquiries in Egham employer: Royal Holloway University of London

As a leading UK university in Egham, we pride ourselves on fostering a supportive and inclusive work environment that prioritises employee growth and development. Our Applicant Services Advisors benefit from generous leave entitlements, comprehensive training programmes, and a robust pension scheme, all while contributing to a dynamic team dedicated to enhancing the student recruitment experience.
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Contact Detail:

Royal Holloway University of London Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Applicant Services Advisor – Admissions & Enquiries in Egham

Tip Number 1

Make sure you know the ins and outs of the university's admissions process. We want to see you confidently tackle any questions that come your way during the interview!

Tip Number 2

Practice your customer service skills! Role-play with a friend or family member to handle tricky queries. This will help you shine when it comes to demonstrating your problem-solving abilities.

Tip Number 3

Don’t forget to showcase your attention to detail. Bring examples of how you've successfully managed complex inquiries in the past. We love seeing candidates who can back up their claims!

Tip Number 4

Apply through our website for a smoother experience! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way.

We think you need these skills to ace Applicant Services Advisor – Admissions & Enquiries in Egham

Customer Service Skills
Attention to Detail
Communication Skills
Problem-Solving Skills
Query Management
Email Communication
Phone Communication
Organisational Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Applicant Services Advisor role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can enhance our admissions operation!

Show Off Your Attention to Detail: Since this role requires excellent attention to detail, be sure to proofread your application thoroughly. A well-presented application reflects your ability to handle complex queries effectively, which is key for us.

Be Personable and Professional: When writing your cover letter, let your personality shine through while maintaining professionalism. We’re looking for someone who can connect with applicants and provide top-notch service, so show us your friendly side!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Royal Holloway University of London

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of an Applicant Services Advisor. Familiarise yourself with the admissions process and think about how you can enhance customer service during the recruitment cycle.

Prepare for Common Queries

Since you'll be handling complex queries, practice answering common admissions questions. Think about how you would respond to inquiries via email and phone, and consider using examples from your past experiences to demonstrate your problem-solving skills.

Showcase Your Attention to Detail

Attention to detail is crucial in this role. During the interview, highlight instances where your meticulous nature has positively impacted your work. Bring along any relevant documents or examples that showcase your ability to manage information accurately.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.

Applicant Services Advisor – Admissions & Enquiries in Egham
Royal Holloway University of London
Location: Egham
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