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- Tasks: Lead the Advice Centre, supporting students with academic, housing, and wellbeing advice.
- Company: Join RHSU, dedicated to enhancing student life at Royal Holloway.
- Benefits: Enjoy 22-27 days leave, birthday off, employee discounts, and wellbeing support.
- Why this job: Make a real difference in student lives and advocate for their needs.
- Qualifications: Experience in student support and strong communication skills required.
- Other info: Collaborative culture with opportunities for personal and professional growth.
The predicted salary is between 38168 - 42500 ÂŁ per year.
The role involves leading the development and delivery of work to ensure the effective operation of the Students’ Union’s Advice Centre at Royal Holloway. The Advice Centre provides free, confidential, and impartial advice to students on academic, housing, and wellbeing matters. The role supports advisors in offering up-to-date guidance, manages education and outreach campaigns, and works collaboratively across the organisation to ensure student experiences and insights inform our wider work.
Our approach is built around four key themes:
- Educate – helping students understand their rights and access the information they need.
- Listen – providing a confidential space for students to be heard.
- Guide – offering tailored advice and signposting to relevant support services.
- Advocate – ensuring students are treated fairly and their voices are represented.
This work contributes to the overall success of the organisation by supporting students and strengthening the Union’s role as an advocate for their needs.
At RHSU, we’re passionate about making student life better at Royal Holloway. Our work focuses on:
- Building Communities for all Students
- Building Stronger Student Voice and Representation
- Providing Inclusive Activity and Spaces
- Providing Advice and Advocating for Students
We’re committed to fostering a collaborative, inclusive culture and investing in our people, infrastructure, and sustainability to ensure we’re fit for the future. If you’re excited to challenge the status quo and help shape student life, we’d love to have you on our team!
As Student Support Adviser, we offer an extensive benefits policy including:
- 22 days annual leave, rising each year up to 27 days (plus the 8 bank holidays)
- 8 extra days off during our winter closure
- Birthday day off and 0.5 day “Milestone Day” for special life events
- Employee discounts and savings opportunities
- Contributory pension scheme
- Wellbeing support including a Non-contributory Health Cash Plan and Cycle to Work Scheme
- Hours based on a 35 hour/week, 5 day week
- 5 half-days of Development Leave for personal or professional growth
Job Type: Full-time, Permanent
Grade and salary range: Grade 6, £38,168. Salary is subject to RHSU’s Pay.
Advice Center Manager in Surrey employer: Royal Holloway Students' Union
Contact Detail:
Royal Holloway Students' Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Center Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to current or former employees at RHSU on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding the key themes of the role. Brush up on how you can educate, listen, guide, and advocate for students. Show us you’re passionate about making a difference!
✨Tip Number 3
Don’t just wait for the job to come to you! Apply through our website and keep an eye on any upcoming events or workshops we host. Engaging with us directly can help you stand out.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re keen and professional, which is exactly what we love to see in potential team members.
We think you need these skills to ace Advice Center Manager in Surrey
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect the key themes of the role. Highlight your experience in educating, listening, guiding, and advocating for students, as these are crucial for the Advice Center Manager position.
Show Your Passion: Let your enthusiasm for improving student life shine through! Share specific examples of how you've contributed to student support or community building in the past. We want to see your commitment to making a difference.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the application process there.
How to prepare for a job interview at Royal Holloway Students' Union
✨Know Your Stuff
Make sure you’re well-versed in the key themes of the role: Educate, Listen, Guide, and Advocate. Familiarise yourself with the services offered by the Advice Centre and think about how you can contribute to these areas. This will show your genuine interest and understanding of the position.
✨Showcase Your Experience
Prepare specific examples from your past work or volunteer experiences that demonstrate your ability to support students and manage outreach campaigns. Think about times when you’ve successfully advocated for someone or provided tailored advice, as these stories will resonate well with the interviewers.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the Advice Centre’s current initiatives or future plans. This not only shows your enthusiasm but also helps you gauge if the role aligns with your values and career goals.
✨Emphasise Collaboration
Since the role involves working collaboratively across the organisation, be ready to discuss how you’ve successfully worked in teams before. Highlight your communication skills and your ability to listen and adapt to different perspectives, which are crucial for this position.