At a Glance
- Tasks: Support daily operations and deliver an excellent customer experience at The Packhorse pub.
- Company: Join the vibrant Royal Holloway Students’ Union, enhancing student life and community.
- Benefits: Enjoy 22-27 days annual leave, employee discounts, and wellbeing support.
- Other info: Opportunities for personal and professional growth with a collaborative culture.
- Why this job: Be part of a dynamic team shaping student experiences in a fast-paced environment.
- Qualifications: Hospitality leadership experience and a passion for outstanding service.
The predicted salary is between 32060 - 35786 £ per year.
We're looking for an enthusiastic and motivated Deputy Manager to support the day-to-day running of The Packhorse (Pub). Working closely with the Packhorse Manager, you'll help deliver an excellent customer experience, lead operations during busy periods, support and develop the venue team, and ensure the smooth running of events and daily activities. You'll also maintain high standards of compliance and health and safety, and play an active role in driving business performance through promotions, service improvements and operational excellence.
This is a fantastic opportunity for someone with hospitality leadership experience who enjoys working in a fast-paced environment and is passionate about delivering outstanding service.
About us: Royal Holloway Students’ Union (RHSU) is a vibrant, student-led organisation at the heart of the Royal Holloway, University of London community. Dedicated to enhancing the student experience, RHSU delivers a wide range of services, activities, and opportunities that support student life, wellbeing, and development. With a strong focus on community, inclusion, and innovation, the Union plays a vital role in shaping a positive and engaging university experience.
- Building Communities for all Students
- Building Stronger Student Voice and Representation
- Providing Inclusive Activity and Spaces
- Providing Advice and Advocating for Students
We’re committed to fostering a collaborative, inclusive culture and investing in our people, infrastructure, and sustainability to ensure we’re fit for the future. If you’re excited to challenge the status quo and help shape student life, we’d love to have you on our team!
We offer an extensive benefits policy including the following:
- 22 days annual leave, rising each year up to 27 days (plus the 8 bank holidays)
- 8 extra days off during our winter closure
- Birthday day off and 0.5 day “Milestone Day” for special life events
- Employee discounts and savings opportunities
- Contributory pension scheme
- Wellbeing support including a Non-contributory Health Cash Plan and Cycle to Work Scheme
- Hours based on a 35 hour/week
- 5 half-days of Development Leave for personal or professional growth
Job Type: Full-time, Permanent
Grade and salary range: Grade 5, £32,060 - £35,786. Salary is subject to RHSU’s Pay & Reward Policy. Hours of Work: 35 hours per week. Working in the evening will be needed as part of the normal working pattern.
Pub Deputy Manager in Egham employer: Royal Holloway Students' Union
Royal Holloway Students' Union is an exceptional employer for current students, offering a dynamic work environment that fosters personal and professional growth. As part of the Student Voice team, you'll engage in meaningful projects that directly impact campus life, while enjoying flexible working hours and the opportunity to develop vital skills in organisation and communication. Join us to make a difference in the student community and enhance your university experience.
Contact Details:
Royal Holloway Students' Union Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Pub Deputy Manager in Egham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Royal Holloway Students' Union. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Royal Holloway Students' Union
Don't be shy about reaching out to Royal Holloway Students' Union directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Pub Deputy Manager in Egham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Royal Holloway Students' Union and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Royal Holloway Students' Union
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
