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- Tasks: Lead the Advice Centre, providing vital support and guidance to students on various issues.
- Company: Join RHSU, dedicated to enhancing student life at Royal Holloway.
- Benefits: Enjoy generous leave, wellbeing support, and employee discounts.
- Why this job: Make a real difference in students' lives while shaping their experiences.
- Qualifications: Experience in support roles and a passion for student advocacy.
- Other info: Collaborative culture with opportunities for personal and professional growth.
The predicted salary is between 38168 - 42500 ÂŁ per year.
The role involves leading the development and delivery of work to ensure the effective operation of the Students’ Union’s Advice Centre at Royal Holloway. The Advice Centre provides free, confidential, and impartial advice to students on academic, housing, and wellbeing matters.
The role supports advisors in offering up-to-date guidance, manages education and outreach campaigns, and works collaboratively across the organisation to ensure student experiences and insights inform our wider work. Our approach is built around four key themes:
- Educate – helping students understand their rights and access the information they need.
- Listen – providing a confidential space for students to be heard.
- Guide – offering tailored advice and signposting to relevant support services.
- Advocate – ensuring students are treated fairly and their voices are represented.
This work contributes to the overall success of the organisation by supporting students and strengthening the Union’s role as an advocate for their needs.
At RHSU, we’re passionate about making student life better at Royal Holloway. From providing trusted advice and championing student voices to delivering amazing events and building inclusive communities, we’re here to create unforgettable experiences and real change!
Our work focuses on:
- Building Communities for all Students
- Building Stronger Student Voice and Representation
- Providing Inclusive Activity and Spaces
- Providing Advice and Advocating for Students
We’re committed to fostering a collaborative, inclusive culture and investing in our people, infrastructure, and sustainability to ensure we’re fit for the future. If you’re excited to challenge the status quo and help shape student life, we’d love to have you on our team!
As Student Support Adviser we offer an extensive benefits policy including the following:
- 22 days annual leave, rising each year up to 27 days (plus the 8 bank holidays)
- 8 extra days off during our winter closure
- Birthday day off and 0.5 day “Milestone Day” for special life events
- Employee discounts and savings opportunities
- Contributory pension scheme
- Wellbeing support including a Non-contributory Health Cash Plan and Cycle to Work Scheme
- Hours based on a 35 hour/week, 5 day week
- 5 half-days of Development Leave for personal or professional growth
Job Type: Full-time, Permanent
Grade and salary range: Grade 6, £38,168. Salary is subject to RHSU’s Pay & Reward Policy, which includes an opportunity for annual pay progression.
Work Location: Hybrid Working Policy in place with guiding principle of 60% office based (role dependent)
Closing date: Monday 26th of January 2026
Advice Center Manager in Egham employer: Royal Holloway Students' Union
Contact Detail:
Royal Holloway Students' Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice Center Manager in Egham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at RHSU on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding our core themes: Educate, Listen, Guide, Advocate. Think of examples from your past that showcase how you embody these values.
✨Tip Number 3
Show your passion for student advocacy! During interviews, share your ideas on how to improve student life and support services. We love innovative thinkers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Advice Center Manager in Egham
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you really understand what the Advice Center Manager role is all about. Dive into the job description and highlight key responsibilities and values that resonate with you. This will help us see how you fit into our mission!
Show Your Passion for Student Support: We want to know why you’re excited about this role! Share your experiences related to student support, advocacy, or community building. Let your enthusiasm shine through in your application – it’s a big part of what we’re looking for!
Tailor Your Application: Don’t just send a generic application! Make sure to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Advice Centre's needs. Use keywords from the job description to catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our organisation there!
How to prepare for a job interview at Royal Holloway Students' Union
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Advice Centre Manager role. Familiarise yourself with the key themes of Educate, Listen, Guide, and Advocate. This will help you demonstrate how your skills align with their mission to support students effectively.
✨Showcase Your Collaborative Spirit
Since the role involves working collaboratively across the organisation, be prepared to share examples of how you've successfully worked in teams before. Highlight any experiences where you’ve contributed to building inclusive communities or advocated for student needs.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to provide tailored advice. Think of specific situations where you’ve had to listen to someone’s concerns and guide them towards a solution, especially in academic or wellbeing contexts.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your genuine interest in the role and the organisation. Inquire about their current outreach campaigns or how they measure the success of their advice services. This shows you’re engaged and ready to contribute.
