At a Glance
- Tasks: Lead teams to create innovative digital products for our vibrant community.
- Company: Royal Greenwich, a forward-thinking council dedicated to serving residents.
- Benefits: Generous leave, flexible working, mental health support, and professional development.
- Other info: Join a diverse team that values collaboration and continuous learning.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in digital product delivery; open to new talent with relevant project experience.
The predicted salary is between 40000 - 50000 £ per year.
Royal Greenwich is a vibrant borough, with a rich history and diverse community. We’re proud of the work we do to serve our residents. We have a vision of a happier, healthier, and more connected borough. To achieve this, we’re investing heavily in our digital services. We published our first ever digital strategy in 2020 and we’ll be refreshing it in 2026 to set out our renewed ambitions over the next few years. It’s an exciting time to join us.
What You’ll Do
As part of our Product team in Digital, Customer Services and Operations, you’ll lead multidisciplinary teams working on new and existing products and services for residents and staff. Our current work streams include:
- Providing digital channels for accessing Adult Social Care
- Building a platform to develop new transactions for residents and staff
- Iterating our new LocalGov Drupal website to better meet user needs
- Helping residents manage their Council Tax payments online
- Designing better ways for residents to apply for certain benefits
- Running experiments with AI to enable staff to work more efficiently
You’ll work closely with other council teams who want to improve their services, listening to their needs and balancing them with business and technical constraints. You’ll speak up for our users, whether they are residents or staff, and use data and research to make sure our products and services meet their needs. At all stages of the product lifecycle, you’ll confidently lead your team in setting a vision and fulfilling it, solving our users’ problems with products we can be proud of. You’ll report to a senior product manager and play an active role in the development of our product management community of practice.
Who You Are
You’ll have experience of delivering and iterating digital products. You might be an experienced product manager who has led multidisciplinary teams before. Equally, you might be looking for your first product management role, having led impactful projects in an adjacent discipline, such as service design or business analysis. Either way, you’ll be a curious and impact‑driven person, whose focus is always on the user. You’ll be a leader who listens to and values the opinions of others. You’ll work well with people from different disciplines in your team and colleagues from across the council, to create the conditions for the best decisions to be made. You’ll also be curious about technology and not afraid to try new things. You’ll be familiar with different product management techniques, frameworks and principles and be able to adapt these for the context you’re working in. You’ll be pragmatic about how you do product management and willing to change your approach depending on the needs of the people and service you’re working with. You’ll be passionate about developing your skills and supporting others in the team.
Values and Principles
- We put people first
- We are practical optimists
- We value being a team more than being the star
- We are open
- We learn by experimenting
- We are motivated by purpose
What We Offer
- 28 days annual leave, rising to 31 days after five years continuous local government service
- Flexible and hybrid working arrangements, 1 day in office per week
- Mental health support, including an external counselling service
- Pension scheme
- Long service awards
- Learning and development opportunities, including a thriving community of practice, mentoring and training
- Staff networks for mental health, LGBTQ+ support, racial equality and more
- Vouchers for free eye tests
- Annual season ticket loans
- Childcare voucher scheme
- Reduced‑rate gym membership
- Cycle to work scheme, including indoor cycle storage and showers
- Greenwich One Card which entitles you to discounts at local businesses
Diversity and Equality Statement
We are passionate about creating a diverse workforce and positively encourage applications from under‑represented communities. We embrace equality of opportunity irrespective of disability, neurodivergence, ethnic origin, colour, nationality, gender and gender presentation, marital status, sexual orientation, culture, and religion. As a Disability Confident employer, we will ensure that disabled applicants that meet the minimum criteria for this position will be offered an interview.
Product Manager employer: Royal Greenwich
Royal Greenwich is an exceptional employer that prioritises the well-being and development of its employees while serving a vibrant and diverse community. With a strong commitment to digital innovation, flexible working arrangements, and a supportive work culture, employees can thrive in their roles as they contribute to meaningful projects that enhance the lives of residents. The borough offers extensive benefits, including generous annual leave, mental health support, and opportunities for professional growth, making it an attractive place for those seeking a rewarding career in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Royal Greenwich!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Royal Greenwich would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Royal Greenwich through your school's career services!
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager position at Royal Greenwich. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Royal Greenwich
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
