At a Glance
- Tasks: Provide executive support to senior leaders in Children's Services and manage complex business activities.
- Company: Join the Royal Borough of Greenwich, dedicated to improving lives for children and families.
- Benefits: Gain valuable experience, develop skills, and contribute to meaningful community impact.
- Other info: Opportunity for professional growth in a supportive and diverse environment.
- Why this job: Be a key player in enhancing children's services and driving positive change.
- Qualifications: Experience in business support and strong organisational skills required.
The predicted salary is between 34875 - 42625 £ per year.
- Job Introduction
- Strategic Lead Business Support Officer (24 months Fixed Term Contract)
At the Royal Borough of Greenwich, we are ambitious for our children, young people and families.
We are seeking a highly organised, proactive and professional individual to join our Children's Services Quality Improvement Division as a Social Care Strategic Lead Business Support Officer.
About the Role
As the Social Care Strategic Lead Business Support Officer, you will provide executive business support to allocated Strategic Leads across Children's Social Care.
You will be responsible for coordinating complex business activities, managing competing priorities, supporting governance arrangements and ensuring that senior leaders have the information, reports and administrative support they need to make informed decisions and deliver excellent services.
Working across multiple service areas, you will build strong relationships with colleagues, partners and stakeholders, managing sensitive information with discretion and professionalism while helping to drive consistency, efficiency and continuous improvement across Children's Services.
Key Responsibilities
- Provide executive support to Strategic Leads, managing complex diaries, meetings and business priorities.
- Act as a key point of contact, responding to enquiries and coordinating communications on behalf of senior leaders.
- Coordinate leadership meetings, governance boards, workshops and service forums, ensuring papers, agendas and actions are managed effectively.
- Prepare, collate and maintain reports, briefings, presentations and management information.
- Monitor and track actions arising from inspections, audits, complaints, quality assurance activity and service improvement plans.
- Support the management of statutory and corporate deadlines, including complaints, member enquiries and Freedom of Information requests.
- Coordinate performance reporting and management information processes, supporting the monitoring of service performance and improvement activity.
- Analyse data and information to identify trends, risks and emerging themes, presenting findings clearly to support decision making.
- Support service reviews, project work and improvement initiatives across Children's Services.
- Maintain effective systems, records and information management processes, ensuring compliance with GDPR and information governance requirements.
- Support budget monitoring, procurement activity and financial administration in accordance with Council procedures.
- Identify opportunities to improve business processes, systems and ways of working to enhance efficiency and effectiveness.
About You
We are looking for an experienced business support professional who is confident working with senior leaders and thrives in a busy and changing environment.
Essential Experience
- Experience supporting senior management teams within a complex organisation.
- Experience producing reports and management information for senior leaders.
- Experience analysing information and presenting findings clearly.
- Experience taking accurate minutes and maintaining action logs.
Essential Knowledge
- Understanding of Children's Services governance, performance and quality assurance arrangements.
- Strong understanding of Microsoft Office, Outlook and Teams.
- Knowledge of data analysis , performance reporting and information management.
- Understanding of GDPR, data protection and information governance requirements.
- Knowledge of financial administration processes.
Essential Skills
- Excellent organisational skills and the ability to manage multiple competing priorities.
- Strong communication and relationship-building skills.
- Ability to analyse complex information and produce clear reports.
- Ability to work independently and use sound judgement.
- Strong coordination and project support skills.
- Ability to review and improve administrative processes and systems.
- High levels of professionalism, discretion and confidentiality.
This post is subject to an Enhanced Disclosure and Barring Service (DBS) check.
As this role sits within Children's Services and involves access to sensitive information relating to children, young people and families, the successful candidate will be required to undergo an Enhanced DBS check as part of the recruitment process.
The Royal Borough of Greenwich is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
- For an informal discussion please contact Caroline Ringwood Caroline Ringwood
- Diversity Statement
Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this.
We therefore encourage applications from all sections of the community.
Advert Close
All vacancies close at midnight unless otherwise stated.
Early Advert Close
Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications).
Full Employment History
A full employment history is required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment.
How Applications are Scored
Each application is scored according to how well the supporting statements addresses each point on the Person Specification for the role.
Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification.
The Person Specification is supplied with the job advert.
When completing your application, please use the supporting statements section to tell us how you meet each of the points on the Person Specification.
We need to have this information in order to consider your application.
Salary
Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary.
Our Staff Values
Our Staff Values are important to us.
Candidates will be continuously assessed against our staff values throughout the recruitment process.
Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.
- Attached documents
- Job Description
- Person specification
Social Care Strategic Lead Business Support Officer in London employer: Royal Greenwich
The Royal Borough of Greenwich is an excellent employer for a Legal Assistant, offering a diverse and challenging caseload that fosters professional development and career progression. With a supportive and collaborative team environment, flexible working arrangements, and a generous local government pension scheme, employees can thrive both personally and professionally while contributing to a community-focused organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Social Care Strategic Lead Business Support Officer in London
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Royal Greenwich, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Social Care Strategic Lead Business Support Officer in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Royal Greenwich. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Royal Greenwich. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Royal Greenwich
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Royal Greenwich.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Social Care Strategic Lead Business Support Officer role at Royal Greenwich, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Royal Greenwich that you can think critically and act effectively under pressure.
