At a Glance
- Tasks: Design user-friendly content for digital products and improve services for the community.
- Company: Royal Greenwich, a vibrant borough dedicated to serving its diverse residents.
- Benefits: 28 days annual leave, flexible working, mental health support, and development opportunities.
- Other info: Join a diverse team committed to inclusivity and continuous improvement.
- Why this job: Make a real difference in residents' lives while working in a collaborative, innovative environment.
- Qualifications: Experience in content design and strong user-centred practices.
The predicted salary is between 51755 - 63256 £ per year.
About the Organisation
Royal Greenwich is a vibrant borough with a rich history and diverse community.
We’re proud of the work we do to serve our residents, aiming for a happier, healthier and more connected borough through digital services.
Role Overview
As a content designer in the Product team for Digital, Operations and Access, you’ll be part of a multidisciplinary team designing new products and improving existing ones.
You’ll work with council teams to improve service information, speak up for users, use data and research to shape products, and report to a senior content designer.
Key Responsibilities
- Lead content design for complex products and services, working user‑centred across multiple teams.
- Deliver services end‑to‑end from discovery to live in multidisciplinary teams.
- Contribute to content strategy for whole service transformation and product development.
- Develop and promote content standards, guidance and style patterns ensuring clarity, accessibility, help, inclusivity.
- Explain benefits of content design across the council and transfer skills where appropriate.
- Support and mentor junior team members, fostering high‑performing people.
Qualifications & Experience
- Experience in content design, ideally on multidisciplinary agile projects.
- Proven ability to manage stakeholder relationships.
- Strong understanding of user‑centred practices, able to explain complex concepts in plain language.
- Commitment to improving residents’ lives and opportunities.
- Experience in ownership, continuous improvement and collaboration across the council.
- Values & Principles
- Naturally curious and staying updated on latest techniques.
- Advocate for user‑centred practices within agile delivery.
- Committed to improving residents’ lives and opportunities.
- Respect, fairness, ownership, continuous improvement, and collaboration.
Benefits
- 28 days annual leave (increases to 31 after 5 years)
- Flexible and partly remote working arrangements
- Mental health support, including external counselling service
- Pension scheme
- Long service awards
- Learning and development opportunities, including apprenticeships
- Staff networks for mental health, LGBTQ+, racial equality, etc.
- Vouchers for free eye tests
- Annual season ticket loans
- Childcare voucher scheme
- Reduced‑rate gym membership
- Cycle to work scheme
- Greenwich One Card discounts at local businesses
- Diversity, Inclusion and Belonging
We embrace and celebrate diverse backgrounds, including differences in ability, neurodivergence, ethnicity, colour, nationality, gender, marital status, sexual orientation, culture and religion.
We encourage applications from under‑represented communities and are a Disability Confident employer.
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Content Designer employer: Royal Greenwich
Royal Greenwich is an exceptional employer that prioritises the well-being and development of its employees while serving a vibrant and diverse community. With a strong commitment to user-centred practices, the organisation offers flexible working arrangements, extensive learning opportunities, and a supportive work culture that values respect, fairness, and collaboration. Employees benefit from generous leave policies, mental health support, and various staff networks, making it a rewarding place to contribute to meaningful change in residents' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Content Designer
✨Dive into Digital Learning Communities
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We think you need these skills to ace Content Designer
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Royal Greenwich, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Royal Greenwich and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Royal Greenwich
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Royal Greenwich might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Royal Greenwich.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
