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- Tasks: Ensure guest safety and comfort during night hours, handle inquiries, and maintain hotel premises.
- Company: Royal Golf Hotel offers luxury and charm in the stunning Scottish Highlands.
- Benefits: Enjoy £13.60/hour, discounts for family and friends, and professional development opportunities.
- Why this job: Join a passionate team and create memorable experiences in a beautiful location.
- Qualifications: Previous hospitality experience, strong communication skills, and a calm demeanour are essential.
- Other info: Flexible part-time hours, working 2-3 evenings per week from 11pm-7am.
The Place Situated amidst the picturesque landscapes of the Scottish Highlands, Royal Golf Hotel is a haven of elegance and luxury.
Overlooking the renowned Royal Dornoch Golf Course and the stunning Dornoch Firth, our hotel offers guests a unique blend of traditional charm, modern amenities, and unparalleled hospitality.
With its rich history dating back to the 19th century, Royal Golf Hotel is a cherished landmark in the heart of Dornoch, attracting discerning travellers from around the world seeking a memorable Scottish getaway.
As a member of our team, you\’ll play a vital role in creating memorable moments for our guests, ensuring their comfort and satisfaction, and contributing to the overall success of our hotel.
If you\’re looking for more than just a job – if you\’re seeking a rewarding and enriching experience in one of Scotland\’s most beloved destinations – then consider joining us at Royal Golf Hotel.
Become part of our team and embark on a journey of hospitality, camaraderie, and genuine Scottish charm at Royal Golf Hotel.
The Position: We are currently seeking a dedicated and reliable Night Porter to join our team on a part-time basis, working 2-3 evenings per week from 11pm-7am.
As the Night Porter, you will play a crucial role in ensuring the safety, security, and comfort of our guests during the night hours.
Your responsibilities will include overseeing the hotel premises, handling guest inquiries and requests, assisting with late check-ins and check-outs, general cleaning of public areas, and performing various security and maintenance tasks as needed.
The ideal candidate will demonstrate excellent customer service skills, a proactive attitude, and the ability to work independently with minimal supervision.
The Person: Beyond the first-class physical modelling of our hotels, we\’re also investing in our people.
Our vision has four key pillars; our people, our guests, our communities, and our environment, and what matters most to us is delivering an authentic experience of the Scottish Highlands to our guests.
This can only happen with a strong team that shares our Vision.
The ideal candidate will have previous experience in a similar role, preferably within the hospitality industry.
You should possess strong communication skills, with the ability to interact professionally with guests and colleagues.
Attention to detail, reliability, and a calm demeanour are essential qualities for success in this role, as you will be responsible for addressing any guest concerns or emergencies that may arise during the night.
The successful candidate will also demonstrate a commitment to upholding the standards of excellence that define Highland Coast Hotels.
The Package Hourly rate £***** per hour + service charge + company benefits inc: Discount for you and your family and friends on accommodation, food and beverages Opportunities for professional development and growth within the company EyeMed Cycle Scheme Employee discount platform providing savings at 130,000 retail and entertainment including supermarkets, holidays, shopping and restaurants Employee Assistance Programme Refer a Friend incentive scheme About Highland Coast Hotels We are a collection of unique hotels located along the North Coast 500 with our people at the very heart of what we do.
Spirit, warmth, authenticity, that\’s what we look for.
We encourage curiosity, energy, passion, and fun.
Creating experiences that exhilarate and enlighten our guests as we showcase the very best in Highland Hospitality.
It\’s important to us that we nurture and develop our people to be the very best they can be.
Training and career opportunities are on offer along with fabulous work locations, great rates of pay, flexible hours, and lots of other lovely perks.
Find out more
Night Porter employer: Royal Golf Hotel
Contact Detail:
Royal Golf Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter
✨Tip Number 1
Familiarise yourself with the Royal Golf Hotel and its unique offerings. Understanding the hotel's history, location, and services will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service roles when networking. Connect with current or former employees on platforms like LinkedIn to gain insights about the work culture and expectations at the hotel.
✨Tip Number 3
Prepare for potential interview questions by practising responses that showcase your problem-solving skills and ability to handle emergencies calmly. This is crucial for a Night Porter, as you'll need to reassure guests during late hours.
✨Tip Number 4
Demonstrate your commitment to the hotel's vision by researching Highland Coast Hotels' values and community initiatives. Being able to discuss how you align with their mission can set you apart from other candidates.
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Night Porter. Familiarise yourself with the specific tasks mentioned in the job description, such as handling guest inquiries and ensuring safety during night hours.
Tailor Your CV: Highlight any previous experience in hospitality or similar roles in your CV. Emphasise skills like customer service, attention to detail, and reliability, which are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the Scottish Highlands' charm. Mention why you want to work at Royal Golf Hotel specifically and how you can contribute to their vision.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which is essential for the Night Porter role.
How to prepare for a job interview at Royal Golf Hotel
✨Showcase Your Customer Service Skills
As a Night Porter, you'll be the face of the hotel during the night hours. Be prepared to share examples of how you've provided excellent customer service in previous roles, especially in hospitality. Highlight your ability to handle guest inquiries and resolve issues calmly and efficiently.
✨Demonstrate Reliability and Independence
This role requires a proactive attitude and the ability to work independently. During the interview, emphasise your reliability and any past experiences where you successfully managed responsibilities without direct supervision. This will show that you're well-suited for the night shift.
✨Familiarise Yourself with the Hotel's History and Values
Understanding the Royal Golf Hotel's rich history and commitment to hospitality will set you apart. Research the hotel's background and its vision, and be ready to discuss how your values align with theirs. This shows genuine interest and enthusiasm for the position.
✨Prepare for Situational Questions
Expect questions about how you'd handle specific situations, such as dealing with a guest complaint or an emergency. Think through potential scenarios and formulate responses that demonstrate your calm demeanour and problem-solving skills, which are crucial for this role.
