At a Glance
- Tasks: Be the friendly face of our organisation, welcoming visitors and managing room bookings.
- Company: Join the Royal Geographical Society, a prestigious institution in Kensington, London.
- Benefits: Enjoy 25 days annual leave, public holidays, and a competitive salary.
- Other info: Full-time role with a supportive team and opportunities for growth.
- Why this job: Make a difference by being the first point of contact for guests and members.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 27675 - 28550 £ per year.
The Royal Geographical Society (with IBG) is seeking to appoint a Front of House Receptionist, the vital first contact for callers, visitors, members and staff, supporting the day-to-day operation of the premises and room bookings in the Commercial and Fundraising Team.
Based in Kensington, London, this full-time, permanent role offers a 35-hour week, a salary of £27,675 to £28,550 with pro rata for experience, and benefits including 25 days annual leave pro rata, plus public holidays.
Front of House & Guest Services Coordinator employer: Royal Geographical Society (with IBG)
The Royal Geographical Society offers a dynamic and supportive work environment, perfect for those passionate about geography and events. With flexible working arrangements and a focus on employee growth, this role provides an excellent opportunity to develop skills in event coordination while contributing to meaningful programmes in the heart of London. Join a team that values collaboration and innovation, making it an ideal place for motivated individuals seeking rewarding employment.
Contact Details:
Royal Geographical Society (with IBG) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House & Guest Services Coordinator
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Royal Geographical Society (with IBG). It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Royal Geographical Society (with IBG)
Don't be shy about reaching out to Royal Geographical Society (with IBG) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House & Guest Services Coordinator
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Royal Geographical Society (with IBG) and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Royal Geographical Society (with IBG)
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
