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- Tasks: Lead a dynamic team to deliver exceptional food and beverage service in a vibrant restaurant.
- Company: Join the Royal Garden Hotel, a prestigious five-star destination in Kensington.
- Benefits: Enjoy free meals, discounts, career development, and a complimentary hotel stay within your first 6 months.
- Why this job: Be part of a supportive culture with opportunities for growth and fun team events.
- Qualifications: Experience in food and beverage service is essential; passion for hospitality is a plus.
- Other info: Flexible shifts and a chance to volunteer for a cause you care about.
We have an exciting opportunity for an experienced Supervisor to join our Origin Kensington team. Shifts will be 8 hours with full flexibility required to work 5 out of 7 days a week. Exceptional food is an essential ingredient of the Royal Garden Hotel experience and we are looking to recruit a Breakfast Supervisor to operate within our newly refurbished restaurant providing the most efficient service and ensuring the highest possible standard is provided at all times.
What’s in this for you? We offer a wide range of benefits and have excellent opportunities for career advancement and development, and provide exceptional training programs for all employees as well as supervisors and managers:
- Enjoy a complimentary guest experience stay at our hotel within your first 6 months of service (accommodation and breakfast for 2 people).
- Indulge in free meals featuring a healthy and balanced menu, complete with hot and cold buffet options.
- Enhanced Annual leave (max. 33 days after 5 years).
- Get a 50% discount in our Food & Beverage outlets - Min Jiang, Origin Kensington or Piano Bar.
- Be rewarded with £500-£1300 as a thank you through our Refer a Friend recruitment incentives.
- Monthly team appreciation events to celebrate team member achievements.
- Social Events including Annual Awards, Annual Team Member party, gala dinners and more.
- Access career development and progression opportunities.
- 1 day (paid - contractual hours) per year to volunteer for a cause you support, in addition to annual holiday leave.
- Uniforms provided and laundered complimentary, with dry-cleaning allowance for non-uniformed team members.
- Receive mental health support from our trained Mental Health First Aiders.
- Access our welfare service via the Employee Assistance Program, providing support through Health Assured.
- Well-being programs - Eye test vouchers and contributions towards glasses, various wellbeing activities focused on mental and physical health, life assurance well-being/multi faith room.
As a Supervisor Food & Beverage your key responsibilities include:
- Providing an efficient and courteous food and beverage service to guests.
- Ensuring that the guests dining experience is seamless and dealing with any guest issues.
- Being confident with the menu and its allergens.
- Being responsible for the restaurant operation, staff and guests in the absence of the management team.
- Having a thorough understanding of the POS system.
- Understanding and assisting with management of all group and private dining bookings in the restaurant and assisting with all allocated logistics.
Who are we? The Royal Garden Hotel strives to be internationally recognised as a five-star destination hotel, which offers excellent value where distinction in service comes naturally. We are located in Kensington High Street, side-by-side to Kensington Palace and Park.
If you are interested in this position and have the full right to work in the UK, please send us a copy of your CV.
Supervisor Food & Beverage employer: Royal Garden Hotel
Contact Detail:
Royal Garden Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor Food & Beverage
✨Tip Number 1
Familiarise yourself with the Royal Garden Hotel's values and mission. Understanding what makes us unique will help you align your answers during the interview, showcasing how you can contribute to our five-star service.
✨Tip Number 2
Brush up on your knowledge of food and beverage service standards, especially in a fine dining context. Being able to discuss specific examples of how you've ensured exceptional guest experiences in previous roles will set you apart.
✨Tip Number 3
Prepare to demonstrate your leadership skills. As a Supervisor, you'll need to manage staff effectively, so think of scenarios where you've successfully led a team or resolved conflicts in a busy environment.
✨Tip Number 4
Show enthusiasm for the role and the hospitality industry. Expressing genuine interest in our restaurant and its offerings can make a positive impression and highlight your passion for providing excellent service.
We think you need these skills to ace Supervisor Food & Beverage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage supervision. Emphasise any previous roles where you managed staff or ensured high service standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention specific experiences that demonstrate your ability to provide exceptional service and handle guest issues effectively.
Highlight Flexibility: Since the role requires flexibility to work various shifts, make sure to mention your availability clearly in your application. This shows you are ready to meet the demands of the job.
Showcase Your Knowledge: Demonstrate your understanding of food and beverage operations, including menu knowledge and allergen awareness. This can set you apart as a candidate who is prepared for the responsibilities of the role.
How to prepare for a job interview at Royal Garden Hotel
✨Know the Menu Inside Out
As a Supervisor in Food & Beverage, it's crucial to be well-versed in the menu and its allergens. Familiarise yourself with every dish and drink offered, as this will not only impress your interviewers but also demonstrate your commitment to providing exceptional service.
✨Showcase Your Leadership Skills
Since the role involves supervising staff, be prepared to discuss your leadership style and experiences. Share examples of how you've successfully managed a team, resolved conflicts, or improved service efficiency in previous roles.
✨Emphasise Customer Service Excellence
The Royal Garden Hotel prides itself on exceptional service. Be ready to provide specific examples of how you've gone above and beyond for guests in the past. Highlight your ability to handle guest complaints and ensure a seamless dining experience.
✨Demonstrate Flexibility and Adaptability
With shifts requiring flexibility across 5 out of 7 days, it's important to convey your willingness to adapt to varying schedules. Discuss any previous experiences where you successfully managed changing demands or worked in fast-paced environments.
