At a Glance
- Tasks: Ensure cleanliness and customer care standards are met while leading the housekeeping team.
- Company: Join a reputable hotel known for its commitment to excellence and guest satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Great opportunity for growth in a supportive and friendly environment.
- Why this job: Be part of a dynamic team that creates memorable experiences for guests every day.
- Qualifications: Experience in housekeeping and strong leadership skills are essential.
The predicted salary is between 20790 - 25410 £ per year.
The Senior Housekeeper is responsible for ensuring the standards of cleanliness, product presentation and customer care, as outlined in the standards of performance manual are maintained at all times. To deputise in the absence of the head housekeeper.
Duties and Responsibilities:
- To deal efficiently with all guest enquiries and requirements.
- To perform all tasks to a consistent standard as detailed in the housekeeping SOP.
- To minimize operating cost by using all equipment and products in accordance with the Hotel's manufacturer's guidelines.
- To ensure that all team members work to the standard outlined in the SOP manual.
- To ensure that hotel policies and departmental policies are adhered to.
- To have a full working knowledge of all areas within the hotel which are covered by the housekeeping department.
- To ensure that contract cleaners work is completed to standard.
- To assist the housekeeping trainer to develop members of staff in their present roles.
- To ensure housekeeping staffing levels are in line with forecast occupancy.
- To work with the reception team to promote a smooth working relationship between Reception and Housekeeping.
- To ensure that all chemicals are used in accordance with COSHH regulations.
- To ensure that all accidents are reported to security.
- To comply with Company Health and Safety regulations.
Senior Housekeeper in London employer: Royal Garden Hotel
As a Reception Shift Leader at our hotel, you will be part of a dynamic team dedicated to providing exceptional guest experiences in a vibrant and welcoming environment. We pride ourselves on fostering a culture of inclusivity and support, offering extensive training and growth opportunities to help you advance your career in the hospitality industry. Located in a bustling area, our hotel not only provides a rewarding work atmosphere but also unique advantages such as flexible scheduling and employee discounts, making it an excellent place to build your future.
