Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Reception Manager and lead Front Desk Agents in daily operations.
- Company: Join a dynamic team focused on delivering exceptional guest experiences.
- Benefits: Enjoy a range of perks, including flexible working options and career development opportunities.
- Why this job: Be part of a vibrant culture that values teamwork and professional growth.
- Qualifications: Previous experience in hospitality or customer service is essential.
- Other info: This role offers a chance to enhance your leadership skills in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for an experienced Assistant Reception Manager to join our team. The Assistant Reception Manager will support the Reception Manager, lead and support the Front Desk Agents, ensuring all SOPs and daily tasks are covered, and all guest enquiries are dealt with in a professional and timely manner.
What’s in this for you? We offer a wide range of benefits.
Assistant Reception Manager employer: Royal Garden Hotel
Contact Detail:
Royal Garden Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Reception Manager
✨Tip Number 1
Familiarise yourself with the specific Standard Operating Procedures (SOPs) relevant to reception management. Understanding these will not only help you in interviews but also demonstrate your commitment to maintaining high standards.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed or supported a team in previous roles. Highlighting your ability to motivate and guide Front Desk Agents will set you apart.
✨Tip Number 3
Research common guest enquiries and complaints in the hospitality industry. Being able to discuss how you would handle these situations effectively will demonstrate your readiness for the role.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace Assistant Reception Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of the Assistant Reception Manager. Highlight your relevant experience in managing front desk operations and supporting team members.
Tailor Your CV: Customise your CV to reflect your experience in hospitality and customer service. Emphasise any leadership roles you've held and specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with the requirements, particularly in handling guest enquiries and ensuring SOPs are followed.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are formatted professionally to make a great first impression.
How to prepare for a job interview at Royal Garden Hotel
✨Showcase Your Leadership Skills
As an Assistant Reception Manager, you'll be leading the Front Desk Agents. Be prepared to discuss your previous leadership experiences and how you motivated your team to achieve their goals.
✨Familiarise Yourself with SOPs
Understanding Standard Operating Procedures (SOPs) is crucial for this role. Research common SOPs in the hospitality industry and be ready to explain how you would ensure compliance among your team.
✨Demonstrate Excellent Customer Service
The role involves dealing with guest enquiries professionally. Prepare examples of how you've handled difficult customer situations in the past and what you learned from those experiences.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the team dynamics or how success is measured for the Assistant Reception Manager position.
