Royal Garden Hotel Limited in London seeks a Reception Manager to lead the Front Office team across day and night shifts, ensuring a warm, efficient check-in and guest experience. The role demands strong leadership, a proactive attitude, and a commitment to exceptional service.
You will coach assistants, supervisors and receptionists, monitor performance against BRM targets, uphold brand standards, and handle guest inquiries and complaints with professionalism. Opera PMS experience preferred.
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Front Office Reception Manager - Guest Experience Leader employer: Royal Garden Hotel Limited
At Royal Garden Hotel Limited, we pride ourselves on fostering a dynamic and supportive work environment where every team member plays a vital role in our success. As a Kitchen Porter, you will benefit from comprehensive training, opportunities for career advancement, and a commitment to maintaining the highest standards of cleanliness and safety. Join us in a vibrant location that values teamwork and offers a rewarding experience in the hospitality industry.
Contact Details:
Royal Garden Hotel Limited Recruitment Team
