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- Tasks: Manage patient enquiries and convert them into bookings with excellent customer service.
- Company: Leading healthcare organisation in Greater London with a focus on patient care.
- Benefits: Flexible hours, generous benefits, and a supportive work environment.
- Why this job: Be the first point of contact and make a difference in patients' lives.
- Qualifications: Strong communication and organisational skills are essential.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading healthcare organization in Greater London is seeking a Private Sales and Enquiries Coordinator to manage incoming patient enquiries and convert them into bookings. You will act as the first point of contact across various platforms, ensuring accurate information processing on clinical systems.
Ideal candidates will have excellent communication and organizational skills and will be committed to providing outstanding customer service. Flexible hours and generous benefits are offered.
Private Patient Enquiries & Booking Coordinator employer: Royal Free
Contact Detail:
Royal Free Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Patient Enquiries & Booking Coordinator
✨Tip Number 1
Make sure you know the ins and outs of the healthcare sector. Brush up on common patient queries and how to handle them. This will help us stand out during interviews!
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to simulate patient interactions. The better we communicate, the more likely we are to convert those enquiries into bookings.
✨Tip Number 3
Don’t forget to showcase your organisational skills! Prepare examples of how you've managed multiple tasks or projects in the past. We want to show that we can handle the busy environment of a healthcare organisation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Private Patient Enquiries & Booking Coordinator
Some tips for your application 🫡
Show Off Your Communication Skills: Since you'll be the first point of contact for patients, make sure your application highlights your communication skills. Use clear and concise language to demonstrate how you can effectively convey information and provide outstanding customer service.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor your application to reflect the specific requirements of the Private Patient Enquiries & Booking Coordinator role. Mention any relevant experience in managing enquiries or bookings, and how you’ve excelled in similar positions.
Be Organised: Show us your organisational skills right from the start! Structure your application neatly, and ensure all information is accurate and easy to read. This will give us a glimpse of how you’ll handle patient enquiries and bookings efficiently.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Royal Free
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Private Patient Enquiries & Booking Coordinator. Familiarise yourself with the healthcare organisation's services and how they handle patient enquiries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this role requires excellent communication skills, prepare examples from your past experiences where you've successfully handled customer inquiries or resolved issues. Practise articulating these examples clearly, as it will highlight your ability to connect with patients and provide outstanding service.
✨Demonstrate Organisational Prowess
Being organised is key in this position. Think of specific instances where you've managed multiple tasks or prioritised effectively. During the interview, share these examples to illustrate your organisational skills and how they can benefit the team.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the tools used for managing enquiries, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
