At a Glance
- Tasks: Lead operational delivery and performance in a dynamic healthcare environment.
- Company: Join the Royal Free London NHS Foundation Trust, a leading UK healthcare provider.
- Benefits: Enjoy flexible hours, generous benefits, and top-notch training opportunities.
- Why this job: Make a real impact on patient care while developing your leadership skills.
- Qualifications: Must have substantial senior management experience and a relevant degree.
- Other info: Applications from those seeking flexible work patterns are encouraged.
The predicted salary is between 70000 - 85000 £ per year.
Our current vacancies
If you want to be part of the Royal Free London team, search our current vacancies below to find the job for you.
Band 8c Senior Operations Manager (RF Site – Network Services)
Band 8c
Main area: Senior Manager Grade Band 8c
Contract: Permanent
Hours: Full time – 37.5 hours per week
Job ref: 391-RFL-6877516
Employer: Royal Free London NHS Foundation Trust
Employer type: NHS
Site: Royal Free Hospital
Town: London
Salary: £82,462 – £93,773 per annum inclusive of HCAS
Salary period: Yearly
Closing: 09/01/2025 23:59
Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
Job overview
We are looking for an ambitious and talented operational leader with a track record of developing services and building great teams. This post is an excellent opportunity for an aspiring Divisional Director of Operations to support operational delivery and performance with a wider responsibility within a Divisional Leadership Team. You will support the strategic direction of network services division including breast, plastics, ophthalmology and dermatology services and work across organisational boundaries, you will be passionate to improve and redesign services to deliver excellent patient care. You will be an engaging leader with a flexible style who can engage and motivate staff across a wide portfolio of areas and understand what it takes to run a successful team. In return this post offers close working with, and support from, the Divisional Leadership Team and the peer Divisional Leadership Teams along with opportunity to contribute to or lead large scale transformation projects.
Main duties of the job
The Senior Operations Manager will have operational responsibility for the Division to ensure that all operational performance targets including cancer, RTT, finance, workforce and service improvement targets are achieved. The post holder will actively contribute to service integration and to the development of services in the Division and where appropriate the wider health and social care system.
Working for our organisation
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6 million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17 million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top.
Detailed job description and main responsibilities
Full details of the job and responsibilities of this role are in the job description attached. If you have any questions please contact the recruiting manager.
Person specification
Royal Free World Class Values
- Demonstrable ability to meet the Trust Values
Qualification
- 1st degree or equivalent
- Evidence of continuing personal development
Experience
- Substantial senior management experience, in the NHS or equivalent
- Evidence of leading and managing change within a complex environment
- Strategic planning and project management
- Managing large and complex budgets
- Managing a cross-site, complex function
- Ability to work under pressure and flexibly in a dynamic environment
- Diplomatic style
Skills and Knowledge
- Leadership of a multidisciplinary team and delivering to deadlines and within resources.
- Significant acute operational management experience in a complex healthcare organisation
- Management of staff
- Service planning and project management
- Broad understanding of the NHS and key policy issues which affect performance
- Significant complex budgetary management
- Ability to achieve effective team working within the division and across divisions
- Numerate, IT literate, analytical and able to use business intelligence effectively. Demonstrate advanced influencing and negotiation skills
- Aptitude to engage in constructive collaboration with internal and external stakeholders to achieve success through partnership
Getting vaccinated, and getting a booster, remains the best defence against COVID-19. We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.
Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.
Important notes
- Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification.
- Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
- Interview arrangements will be communicated via email so please check your email regularly following the closing date.
Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Name: Beth Foley
Job title: Deputy Director of Operations Planned Care
Email address:
Additional information: PA: Audrey Higgins
Email:
Tele: 0207794 0500 ext 32901
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Band 8c Senior Operations Manager (RF Site - Network Services) employer: Royal Free London NHS Foundation Trust
Contact Detail:
Royal Free London NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 8c Senior Operations Manager (RF Site - Network Services)
✨Tip Number 1
Familiarize yourself with the Royal Free London NHS Foundation Trust's values and mission. Understanding their commitment to excellent patient care and diversity will help you align your leadership style with their organizational culture.
✨Tip Number 2
Network with current or former employees of the Royal Free London NHS Foundation Trust. Engaging in conversations about their experiences can provide valuable insights into the operational challenges and opportunities within the organization.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams and managed change in complex healthcare environments. Highlighting your strategic planning and project management skills will be crucial during the interview.
✨Tip Number 4
Stay updated on current NHS policies and performance issues that may impact the role. Demonstrating your knowledge of these topics during discussions will show your commitment to the position and the organization.
We think you need these skills to ace Band 8c Senior Operations Manager (RF Site - Network Services)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Operations Manager position. Make sure you understand the key responsibilities and required qualifications, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your substantial senior management experience, particularly in the NHS or similar environments. Provide specific examples of how you've led change and managed complex budgets.
Demonstrate Leadership Skills: Showcase your leadership abilities by detailing your experience in managing multidisciplinary teams. Use concrete examples to illustrate how you've successfully delivered results under pressure.
Align with Trust Values: Make sure to align your application with the Royal Free London NHS Foundation Trust's values. Clearly demonstrate how your personal values and professional experiences reflect their commitment to diversity, equality, and excellent patient care.
How to prepare for a job interview at Royal Free London NHS Foundation Trust
✨Understand the Trust's Values
Familiarize yourself with the Royal Free London NHS Foundation Trust's values and mission. Be prepared to discuss how your personal values align with theirs, especially in terms of delivering excellent patient care and promoting diversity.
✨Demonstrate Leadership Experience
Highlight your substantial senior management experience, particularly in the NHS or similar environments. Prepare examples that showcase your ability to lead multidisciplinary teams and manage complex projects effectively.
✨Showcase Your Strategic Planning Skills
Be ready to discuss your experience with strategic planning and project management. Provide specific instances where you successfully managed large budgets and contributed to service integration within a healthcare setting.
✨Prepare for Behavioral Questions
Expect questions that assess your ability to work under pressure and adapt in dynamic environments. Use the STAR method (Situation, Task, Action, Result) to structure your responses and illustrate your problem-solving skills.