Band 4 Domestic supervisor

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If you want to be part of the Royal Free London team, search our current vacancies below to find the job for you.

Site North Middlesex University Hospital Town London Salary £33,262 - £36,027 per annum inclusive of HCAS (pro rata where LTFT) Salary period Yearly Closing 11/11/2026 23:59

Our trust has over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.

Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.

Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants.However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey. Further guidance can be found in the NLPSS Applicant Toolkit https://royalfree.pagetiger.com/cuuomnr/1 .

Royal Free London NHS Foundation Trust is committed to ensuring that its recruitment processes are carried out with integrity, transparency, and fairness for all applicants. To help maintain these standards, we ask candidates to provide accurate and truthful information throughout the recruitment process.

If incorrect or misleading information is identified, this may affect the progression of an application, any employment offer, or continued employment. As part of our due diligence, the company may verify the information provided by applicants and take appropriate act ion where necessary.

We do not charge applicants any fees at any stage of the recruitment process, including applications, interviews, sponsorship arrangements, pre-employment checks, or employment offers. All vacancies are advertised through TRAC/NHS Jobs and candidates are assessed solely on their skills, qualifications, experience, and suitability for the role. If you are asked to make a payment in connection with an NHS job opportunity, please treat this as suspicious and contact the organisation directly using the details published on our official career's website

The Domestic Supervisor is responsible for overseeing the domestic services within North Middlesex Hospital. This includes managing a team of domestic staff, ensuring the cleanliness and hygiene of the hospital environment, and maintaining high standards of service delivery in line with current NHS cleaning standards 2025

1 Full time - 37.5 hours p/w, Monday to Friday 14:00-22:00

1 Part time - 15 hours p/w, Saturday and Sunday 14:00-22:00

1 Part time - 15 hours p/w, Saturday and Sunday22:00-06:00

Main duties of the job

The role involves coordinating with various departments to support patient care, adhering to health and safety regulations, and managing resources efficiently. The Facilities Services Supervisor will also be responsible fortraining staff, conducting regular inspections, and implementing improvement initiatives to enhance service quality.

Working for our organisation

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across four main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

Detailed job description and main responsibilities

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

Person specification

Education and professional qualifications

• A level or equivalent: educational qualification
• Health and Safety Training: Certification or training in health and safety regulations relevant to cleaning and maintenance
• Additional qualifications in facilities management, hospitatlity or a related field
• High level certification in health and safety practices

Royal Free shared commitments

• Demonstrable ability to meet the Trust shared commitments

Experience

• Experience in a supervisory role. Proven experience in managing or supervising cleaning / dometic staff
• Experience in managing, training and developing a team of staff
• Experience working with infection control protocols and procedures
• Experience working in a hospital or healthcare environment
• Experience in managing budgets, inventories and supplier relationships in a facilities management role

Skills and aptitudes

• Knowledge of cleaning procedures and equipment: Understanding of various cleaning, methods, materials and equipment
• Ability to effectively lead, motivate and manage team
• Excellent Organisational and time - management skills to prioritise tasks and manage workloads
• High intention to detail to ensure cleaning standards are consistently met
• String interpersonal skills to build positive relationships with staff and other departments
• Commitment to providing excellent customer service and addressing concerns effectively
• Proficiency in using computer systems and software for managing schedules, inventories and reports

Personal qualities and attributes

• Capability to coordinate schedules, allocate resources efficiently and prioritize tasks effectively to maintain cleanliness and hygiene standards across the hospital
• Strong focus on cleanliness and hygiene standards, ensuring adherence to hospital protocols and regulatory requirements
• Clear and effective communication with staff, patients and other hospital departments to address any issues promptly and maintain a collaborative work environment
• Capability to identify and resolve issues related to cleaning processes, equipment maintenance and staff performance quickly and effectively
• Undestanding the importance of cleanliness in a healthcare setting and maintaining a compassionate approach towards patients, visitors and staff
• Consistent performance and commitment to the job ensuring reliability in delivering high standards of cleanliness and service
• AT* - Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
• By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS.This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation.
• If you are an EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.
• You must already have the right to work in the United Kingdom or fully meet the eligibility criteria for sponsorship under the Skilled Worker visa route. We welcome applications from candidates who require visa sponsorship; however, we can only consider these where all UKVI requirements are met. Before applying, please ensure that both you and the role satisfy the relevant UK Visas and Immigration (UKVI) points‑based system criteria, as applications that do not meet these requirements cannot be progressed. For more information about the criteria, please click here
• If you are offered a role with one of the NLPSS partner trusts, as part of pre‑employment checks youridentity and right to work documentation will be verifiedremotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a "selfie" using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
• The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
• The Trust will request a DBS(CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
• By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.

Please note:

• Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
• Interview arrangements will be communicated via email so please check your email regularly following the closing date.

Please be advised that due to exceptionally high demand, all Royal Free accommodation is at full capacity and waiting lists are being held. Average waiting times are 12 months. Please do not rely on Trust accommodation when you commence your role and ensure you investigate alternative accommodation for your arrival.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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