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- Tasks: Transport patients safely while providing care and support during their journey.
- Company: Join the Royal Flying Doctor Service, a trusted charity serving Australians since 1928.
- Benefits: Enjoy competitive pay, flexible shifts, and generous penalties and allowances.
- Why this job: Make a real impact in healthcare while working in a supportive team environment.
- Qualifications: Cert III in Non-Emergency Patient Care or equivalent; students in health sciences welcome.
- Other info: Diverse workplace encouraging applications from all backgrounds; mandatory vaccinations required.
Essendon and Mitcham – Casual Patient Transport Officers
Date published: 03 Feb 2025
Location: Essendon and Mitcham
Work for Australia’s most trusted and iconic charity. Casual positions available in Essendon and Mitcham. Base Hourly Rate $30.14 - $30.57 plus 25% casual loading, penalties, allowances, super & salary packaging.
The Organisation:
Proudly serving Australians since 1928, the Royal Flying Doctor Service (RFDS) provides emergency aeromedical and allied health services for people in rural and remote Australia. We strive towards improving the health and wellbeing of our rural communities and believe in creating opportunities, so all Victorians have the choice to access essential primary health care services.
About the Program:
Mobile Patient Care (MPC) offers Non-Emergency Patient Transport across Victoria and some areas of New South Wales. We work with a large fleet of ambulances and support our transport services with RFDS aircraft. MPC provides clinical care for people travelling from home to hospital, hospital to hospital and hospital to home, as well as transport to and from specialist clinics.
About the Role:
As a PTO, you will be responsible for the safe and courteous transportation of patients with a variety of medical conditions. Your role will be pivotal in ensuring comfort and care during transit. Key responsibilities include but are not limited to:
- Perform patient assessment and intervention on-road
- Provide high quality patient care and treatment during on-road transport
- Develop and maintain positive working relationships with patients and stakeholders
- Perform independently and problem solve within established policies and procedures
- Work collaboratively with other team members
To be successful, you will need:
- A minimum qualification of Cert III in Non-Emergency Patient care, Diploma of Nursing, or equivalent. Bachelor of Health Science (Paramedic) students may apply on completion of second year subject units.
- Availability to work 10 and 12-hour shifts across 7 days
- Ability to drive in both city and country traffic conditions
- Compassion, professionalism, and dedication to providing excellent service
- Experience working in the NEPT sector in an equal role desirable but not essential
- Satisfactory completion of safety screening including a current Full Drivers Licence, Working with Children’s Check, National Police Check, and the right to work in Australia.
Our Benefits:
- 2:1 staff to patient ratio
- Set shift times
- Generous penalties and allowances
- A less stressful environment than emergency/pre-hospital care
- Supported opportunities to work at different locations across the state
- Options to work across specialist resources such as high acuity, complex patient care vehicle, and with our Non-Emergency Patient Transport aeromedical team
- Employee Assistance Program (EAP)
- Access to salary packaging options to reduce your taxable income for all employees, including our casuals
- Great parental leave benefits in addition to government parental leave.
Need more information? For any enquiries, please email careers@rfdsvcic.com.au. To access the position description and to apply please click the ‘Apply’ to be redirected to our Career Centre.
Mandatory vaccination policy: As part of the application process, you will be required to provide evidence of the following vaccinations:
- Hepatitis B
- Chicken Pox
- Measles, Mumps and Rubella
- Diphtheria, Tetanus and Pertussis
- Tuberculosis
- Annual Influenza
Please note that we are unable to accept applications submitted via email.
The Royal Flying Doctor Service, Victoria, is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQI communities.
Mobile Patient Care employer: Royal Flying Doctor Service of Australia
Contact Detail:
Royal Flying Doctor Service of Australia Recruiting Team
careers@rfdsvcic.com.au
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Patient Care
✨Tip Number 1
Familiarise yourself with the Royal Flying Doctor Service's mission and values. Understanding their commitment to rural health care will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former Patient Transport Officers if possible. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you prepare better for any discussions during the hiring process.
✨Tip Number 3
Highlight any relevant experience in patient care or transport roles during your conversations. Even if it's not directly in the NEPT sector, showcasing your transferable skills can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss how you handle stressful situations and maintain patient comfort. This role requires compassion and professionalism, so having examples ready can demonstrate your suitability for the position.
We think you need these skills to ace Mobile Patient Care
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Mobile Patient Care position. Tailor your application to highlight relevant experiences and skills that align with these requirements.
Highlight Relevant Qualifications: Make sure to emphasise your qualifications, such as your Cert III in Non-Emergency Patient Care or any equivalent certifications. If you are a Bachelor of Health Science (Paramedic) student, mention your completed second-year subject units.
Showcase Your Experience: If you have experience in the NEPT sector or similar roles, be sure to include specific examples of your work. Discuss how you provided patient care and maintained positive relationships with patients and stakeholders.
Prepare for Mandatory Requirements: Gather evidence of your vaccinations as specified in the job listing. Ensure you have all necessary documentation ready to demonstrate compliance with the mandatory vaccination policy.
How to prepare for a job interview at Royal Flying Doctor Service of Australia
✨Know Your Role
Familiarise yourself with the responsibilities of a Patient Transport Officer. Understand the importance of patient assessment and care during transport, as well as the need for problem-solving within established policies.
✨Show Compassion and Professionalism
Demonstrate your dedication to providing excellent service. Share examples from your past experiences where you showed compassion and professionalism, especially in challenging situations.
✨Highlight Relevant Qualifications
Be prepared to discuss your qualifications, such as your Cert III in Non-Emergency Patient Care or any relevant experience in the NEPT sector. This will show that you meet the essential criteria for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the organisation and the Mobile Patient Care program. This shows your genuine interest in the role and helps you understand how you can contribute to their mission.
