At a Glance
- Tasks: Craft delicious coffee and create a welcoming atmosphere for customers.
- Company: Grind, a sustainable coffee company with a vibrant café culture in London.
- Benefits: Enjoy discounts, flexible pay, social events, and enhanced parental leave.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Join a mission-driven team making coffee a force for good while honing your barista skills.
- Qualifications: Experience in high-volume coffee environments and a passion for customer service.
The predicted salary is between 20000 - 26400 £ per year.
A bit about us. Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, we've expanded across London with cafés serving coffee, food and cocktails - as well as coffee trucks and a state-of-the-art coffee roastery. Our cafes and coffee shops are the beating heart of Grind, they are where it all began. We're a bustling hub in the heart of London's most iconic places, known for serving our speciality coffee. We think coffee can be a force for good. Whether it's through creating the UK's first compostable coffee pods, our plastic-free packaging or carbon-free shipping - we're on a mission to be the world's most sustainable coffee company. In 2023, we created our charity, the Better Coffee Foundation, to undo the damage done by the global coffee industry - in our first year, we recovered 43 million pods' worth of ocean-bound plastic.
A bit about the role. We are looking for a skilled barista with great attention to detail, efficiency and cleanliness when it comes to all things coffee. You will have previous experience in a high volume coffee environment, serving quality shots and steaming milk. You must be comfortable working with our machines; La Marzocco Linea PB machines and Mahlkonig e65s grinders. Most importantly, you must be able to deliver great tasting coffee in a friendly, engaging and customer-focused manner.
Role responsibilities:
- Ability to dial in Grinders for both House Blend & Light Blend to our brand standards and the desired taste of our different blends
- To open and close down coffee the section independently
- Multi-task and deliver a busy service solo
- Maintain coffee service to the desired speed of service, quality of product and overall consistency set by Grind
- Deliver coffee to customers in an engaging and friendly manner
- Ability to pour basic latte art and understand how to stretch all the milks used at Grind
- Maintain a clean section at all times
- An understanding of all types of coffee offered by Grind including House Blend, Light Blend, Filter, Decaf and all our retail coffees
- Communicate any stock shortages/ issues to the Head Barista or Manager on shift
- Wear full and correct uniform always
You’ll have:
- The ability to work collaboratively and excel during high-demand service times
- Effective & efficient communication skills
- Strong barista skills in dialling in, milk texturing, coffee extraction and basic equipment maintenance
- Strong multi-tasking skills, ability to problem-solve with a solutions-driven approach
- A friendly, approachable and a fun work attitude
Diversity and Inclusion. Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status. If there are any adjustments you need to help you bring your best self to an interview with us please let us know.
Benefits and Perks:
- NEST Pension: We offer a pension scheme to help you plan for your future.
- Stream: Take control of your finances with on-demand access to your earned wages, financial coaching, and more.
- Employee Loan: Access an interest-free loan of up to £1,000 to help with unexpected expenses.
- Referral Bonus: Earn a bonus for bringing great talent to our team (£250 for employees, £450 for managers).
- Discounts online: Up to 40% off our retail line online.
- SpectrumLife: Access our confidential Employee Assistance Program (EAP) for personal and professional support.
- Crew Card: Enjoy 50% off all food and drinks, plus two free coffees a day at Grind locations.
- Friends & Family Discount: Share the love with discounts for your friends and family on our website and at our sites.
- Meals on Duty: Enjoy one staff meal on shifts over 4 hours, and two staff meals on shifts over 10 hours.
- Social Events: Join us for team social events to connect and have fun.
- Enhanced Maternity and Paternity: Enjoy enhanced maternity and paternity benefits once eligible.
- Grind run a tronc scheme, which is managed by an independent tronc master. Tronc payments are variable and not guaranteed, this number is likely to fluctuate depending on site performance and individual eligibility.
Barista employer: Royal Exchange Grind
Grind is an exceptional employer, offering a vibrant work culture in the heart of London where baristas can thrive in a fast-paced environment while serving high-quality coffee. With a strong commitment to sustainability and community through initiatives like the Better Coffee Foundation, employees enjoy numerous benefits including generous discounts, financial support options, and opportunities for personal growth. Join us at Grind to be part of a team that values diversity, fosters collaboration, and celebrates the art of coffee-making.
StudySmarter Expert Advice🤫
We think this is how you could land Barista
✨Tip Number 1
Get to know Grind! Familiarise yourself with our coffee blends and sustainability efforts. When you walk into that interview, show us you’re passionate about our mission and values.
✨Tip Number 2
Practice your barista skills before the big day! Whether it’s perfecting latte art or getting comfortable with our machines, being hands-on will boost your confidence and impress us during the practical assessments.
✨Tip Number 3
Be ready to chat! We love a friendly vibe, so prepare to engage with us about your previous experiences in high-volume settings. Share stories that highlight your customer service skills and teamwork.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Barista
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know why you love coffee! Share your experiences and what makes you excited about being a barista. We want to see your enthusiasm shine through!
Highlight Relevant Experience:Make sure to mention any previous barista roles or high-volume coffee environments you've worked in. Detail your skills with machines like the La Marzocco Linea PB and Mahlkonig e65s grinders, as this will catch our eye!
Be Personable and Engaging:Since we value a friendly and customer-focused approach, use your application to showcase your personality. Write in a way that reflects how you would interact with customers at Grind – warm and engaging!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Royal Exchange Grind
✨Know Your Coffee
Familiarise yourself with the different types of coffee Grind offers, like House Blend and Light Blend. Being able to discuss these blends and their flavour profiles will show your passion and knowledge, which is key for a barista role.
✨Practice Your Skills
Before the interview, practice dialling in grinders and steaming milk to perfection. If you can demonstrate your ability to create quality shots and pour latte art during the interview, it’ll definitely impress the hiring team.
✨Show Your Customer Service Skills
Grind values a friendly and engaging approach. Prepare examples of how you've provided excellent customer service in the past, especially in high-pressure situations. This will highlight your ability to connect with customers while maintaining efficiency.
✨Be Ready to Multi-task
During the interview, be prepared to discuss how you handle busy service times. Share specific strategies you use to stay organised and efficient, as this is crucial for success in a bustling café environment like Grind.
