At a Glance
- Tasks: Provide first and second line IT support across various platforms.
- Company: Join BMAT, a vibrant community of schools dedicated to student success.
- Benefits: Enjoy generous pension contributions, private healthcare, and discounted gym memberships.
- Other info: Be part of a supportive team with excellent career growth opportunities.
- Why this job: Make a real difference in education while enhancing your IT skills.
- Qualifications: Experience with Windows 11, Microsoft 365, and strong communication skills required.
The predicted salary is between 33865 - 41391 £ per year.
The ideal candidate will be a proactive, approachable, and technically skilled IT professional with experience in providing first and second line support across Windows 11, Microsoft 365, iOS, and Hyper-V. They will be an effective communicator, committed to delivering excellent customer service to BMAT staff and students, with a strong attention to detail, good documentation practices, and a collaborative, team-oriented mindset. A keen awareness of IT security, data protection, and compliance is essential, alongside a hands-on, solution-focused approach to maintaining and improving IT systems across a trust-based environment.
BMAT is a thriving community of schools, committed to providing an outstanding education for every student attending one of our schools. We create environments where individuals matter, confidence flourishes, and every child can achieve exceptional outcomes. We currently oversee seven secondary academies and five primary academies, primarily located in Harlow, with additional sites in Newham and Stansted.
The Trust’s vision is clear - to work together to smash through the barriers that prevent children from becoming confident, high-achieving, and independent individuals.
BMAT provides a range of benefits to support your personal and professional well-being:
- Generous employer pension contribution through the Local Government Pension Scheme
- Private healthcare benefits, including 24/7 Doctorline access
- Home and electronic salary sacrifice scheme
- Cycle to work
- Discounted Gym membership through salary sacrifice
- Lifestyle and discount savings
- Workplace nursery fee salary sacrifice scheme via Yellownest
- 24/7 Employee Assistance Programme (EAP) for wellbeing support
BMAT Education is committed to safeguarding children; successful candidates will be subject to an Enhanced Disclosure and Barring Service check. In line with Keeping Children Safe in Education (KCSIE) guidance, we may also conduct an online search about any shortlisted candidates as part of our due diligence to identify any matters that might relate directly to our legal duty to meet safeguarding duties, in accordance with Keeping Children Safe in Education (KCSIE).
Please note: Early applications are encouraged. We reserve the right to close this advertisement prior to the stated closing date should a suitable candidate be shortlisted or appointed.
IT Technician in London employer: Royal Docks Academy
Royal Docks Academy is an exceptional employer that prioritises the wellbeing and development of both its students and staff. With a strong commitment to fostering a collaborative and innovative work culture, employees are encouraged to grow professionally while making a meaningful impact in the lives of pupils. Located in the vibrant Greater London area, the academy offers unique opportunities for personal and professional development in a supportive environment dedicated to high-quality education.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Royal Docks Academy values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Royal Docks Academy might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Royal Docks Academy!
✨Direct Apply to Royal Docks Academy
Let's not forget to apply directly through the Royal Docks Academy website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Technician in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Royal Docks Academy.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Royal Docks Academy. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Royal Docks Academy
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
