Facilities Services Assistant (Sidmouth)

Work as part of the Facilities Services Team within the Community Hospitals to carry out a range of duties associated with the provision of professional cleaning. Contribute to the maintenance of a hygienic and clean environment for patients, staff and visitors to ensure the highest standards are met at all times. At all times the position demands respect for patient privacy, dignity and confidentiality. The post holder is expected to comply with Trust Infection Control Policies and work in such a manner as to minimise the risk of healthcare associated infection.

The post holder will work as an integral part of the ward team ensuring a high-quality service to patients. The main elements of the role are ensuring the delivery of general environmental cleaning on the wards including responsibility for the cleaning of all sanitary areas such as toilets, bathrooms, showers and sluice rooms, and daily and weekly cleaning of patient equipment.

• Complete the daily cleaning of bays and side rooms, nurses’ station and other areas on a designated ward area as specified on the allocated daily work schedule.
• Ensure cleaning is carried out in accordance with National Specification for Cleanliness in the NHS (2021) PAS 5748 Cleanliness in Healthcare Facilities, the Trust Cleaning Policy, Patient Equipment Cleaning Policy and the agreed cleaning schedule.
• Terminally clean bed spaces & side rooms as required.
• Ensure that alcohol gel dispensers, hand soap, paper towels, toilet paper, and, where required, aprons and gloves are replenished as needed to maintain high standards of hand hygiene, infection prevention, and control, thereby reducing the risk of cross‑infection between patients.
• Emptying, cleaning and relining waste bins with appropriate coloured liner.
• Cleaning of internal glass and mirrors as detailed on the daily work schedule.
• Vacuum clean all carpeted floor surfaces and to static and damp mop all hard floor surfaces to ensure all areas are free from dust, dirt and grit.
• Clean and dry sanitary areas including WC's, wash hand basins, baths, showers, sinks and sluices (if present in work area).

Other duties associated with this role may include:

• Collect and deliver mail.
• Complete duties associated with the cleanliness of the exterior area eg bins and car park roads.
• Deliver/replenish gas cylinders as required.
• Distribute linen to wards and associated areas and other laundry duties as required, including the operation of washing machines and dryers and the treatment/disposal of dirty laundry.
• Assist with the unloading of supplies and distribution to departments.
• Refer complaints to the Supervisor/nurse in charge.

Patient Meal Service (Only applicable at in-patient sites): This service provides meals to patients in the community sites, they offer breakfast, lunch and dinner.

• Carry out all routine cleaning duties at prescribed times and in compliance with specific ward/department policies and procedures at all times.
• Distribute and collect menu cards.
• Loading of regeneration trolleys and selection of correct heating cycle.
• Ensure patients receive the meals they have ordered, as approved by nursing staff, and to prepare and serve breakfast, lunch, evening meals, beverages, and snacks throughout the day in accordance with patient choice and dietary requirements.
• Place frozen meals in regeneration trolley and heat in accordance with procedures and guidance.
• Delivering and collection of meal trolleys.
• Undertake and accurately record Hazard Analysis and Critical Control Points (HACCP) food safety checks, including monitoring and recording refrigerator and freezer temperatures, ensuring compliance with food safety legislation, organisational policies, and infection prevention standards.

Working Pattern: Week 1: Monday & Tuesday Day off, Wednesday 1300-1900, Thursday 1300-1900, Friday Day Off, Saturday & Sunday 0830-1330. Week 2: Monday Day Off, Tuesday 1300-1900, Wednesday 0730-1330, Thursday 0730-1330, Friday 0730-1330, Saturday & Sunday: Day Off. (This rota is subject to change).

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities.

Salary Band 2: £25,272 per annum pro rata. Frequency Annual. Vacancy Reference 185-63303-14669. Contract Type Permanent. Closing Date 9 November, 2026. Job Category Cleaning & Facilities.