Retail Catering Services Supervisor (Internal Only) in Exeter

An exciting opportunity has arisen for a dedicated and proactive working Supervisor to join our Retail Catering Team. We are looking for an energetic and highly organised individual with a passion for customer service and team leadership to support the efficient operation of the TLC Restaurant and other catering outlets throughout the Royal Devon University Healthcare NHS Foundation Trust. The successful candidate will lead from the front, inspiring colleagues and ensuring the delivery of a high-quality catering service every day.

For more information on the Job Description and Responsibilities please click the link below.

The successful candidate will be a hardworking, dependable and proactive individual with a keen eye for detail and the ability to thrive in a fast-paced, demanding environment. You will be confident in prioritising workloads, making sound decisions under pressure, and ensuring high standards are consistently maintained across all areas of operation.

As a supervisor, you will be responsible for effectively delegating tasks, supporting and motivating team members, and taking ownership of day-to-day service delivery. A strong commitment to maintaining safe working practices, quality standards and operational excellence is essential.

Excellent communication and interpersonal skills are key to this role. You will be an enthusiastic team player, capable of building positive working relationships with colleagues, patients, visitors and stakeholders. Flexibility, professionalism and a customer-focused approach are vital, along with a passion for delivering outstanding service.

Experience of using Microsoft Office applications would be advantageous, as would previous experience of managing and developing large teams within a busy service environment. Previous supervisory experience is essential, together with a commitment to delivering high-quality customer care and supporting continuous service improvement.

Working Pattern: 37.5 hours per week over 5 days; this will include working 2 out of 3 weekends. 7.5 hour shifts are between the hours of 7.00am - 8.00pm. Unsocial enhancements are paid.

This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us: Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey. Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit. You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter.
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme.

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.