Radiotherapy Late Effects Navigator in Exeter

We are seeking applications from highly motivated individuals who are keen to provide high-quality administrative and coordination support to clinical services being developed and implemented across the Peninsula Cancer Alliance. These services will be based across Exeter, Torbay, Plymouth and Truro, providing an exciting opportunity to contribute to the development of innovative cancer services across the Peninsula.

The Radiotherapy Late Effects Service is a new service being developed to provide compassionate, personalised care and support for patients experiencing the longer-term side effects of radiotherapy treatment. The service will focus on helping patients manage the physical, emotional and wider impacts of late effects, with the primary aim of improving quality of life and supporting people to live well following cancer treatment.

The successful candidate will play a pivotal role in supporting the establishment and smooth running of this developing service, working closely with healthcare professionals across many areas of clinical specialism to ensure patients receive a responsive, coordinated and positive experience.

About the Role

Main Duties:

• Provide comprehensive administrative support to the radiotherapy late effects services based in Exeter, Torbay, Plymouth and Truro.
• Be the central point of contact for patients referred to the radiotherapy late effects service.
• Monitor and track patients throughout the late effect’s pathway, ensuring that the patient’s clinical history is available for triage and clinical consultation, all appointments are timely and effectively communicated and onward referrals are appropriately managed.
• Utilise effective communication skills that are responsive to the communication needs of individual patients, frequently needing to use tact, reassurance and sensitivity.
• Utilise effective communication skills across a range of healthcare services to ensure a seamless care pathway for the individual patient.
• Key responsibilities include organising referrals into the service and assisting with patient triage, collation and recording of patient data, patient tracking and co-ordination of patients’ referrals and appointments.
• Act as a single point of contact for patients, carers and the healthcare team throughout the late effect’s pathway, supporting the delivery of a seamless, high quality and efficient service for patients.
• Be responsible for the timely management of own workload, demonstrating excellent organisational and IT skill and a high level of attention to detail when handling data to ensure accuracy.
• Collate and produce data and reports for local governance meetings and regional commissioners.

The post holder will be based in Exeter, though there may be the occasional requirement to travel to the other sites for the purpose of developing effective working relationships and workstreams.

About the department and team

The Oncology Centre is a light, clean and modern space located on the ground floor level of the Royal Devon site in Exeter. The centre benefits from a charity-run shop providing refreshments to patients and colleagues. Plus, there’s an on-site restaurant, cafes, a take-away service and a Boots. The friendly and supportive Therapeutic Radiographer team is over 40 people strong, and is focused on delivering exceptional patient focused care and treatment. Up to 100 patients have radiotherapy treatment each day.

Working Pattern: 37.5 hours per week

Interview Date: To Be Confirmed

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do. It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit:

• You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
• You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter.
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme.

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

Salary Band: £28,392 - £31,157 per annum pro rata

Frequency: Annual

Vacancy Reference: 185-785-14201

Contract Type: Permanent

Closing Date: 22 September, 2026

Job Category: Administration