At a Glance
- Tasks: Lead and deliver impactful service improvements in healthcare.
- Company: Join the Royal Devon University Healthcare NHS Foundation Trust, a leading employer in Devon.
- Benefits: Enjoy flexible working, generous leave, and extensive staff discounts.
- Other info: Be part of a diverse team committed to inclusivity and continuous improvement.
- Why this job: Make a real difference to patient care and staff experience.
- Qualifications: Experience in project management and a passion for healthcare transformation.
The predicted salary is between 49387 - 56515 £ per year.
We are looking for an experienced and driven Project and Service Change Manager to join our Transformation Team. This is an exciting opportunity to lead, design and deliver improvements that make a real difference to patient care, staff experience, and the sustainability of our services. In this pivotal role, you will work closely with clinical and non-clinical teams across the Trust to redesign pathways, manage complex service improvement projects, and embed a culture of continuous improvement. You will be at the heart of delivering the Trust’s strategic objectives and shaping the future of care across Royal Devon.
There has never been a more important time to take a transformational approach to healthcare in order to make the best possible use of our precious resources and provide the best possible care to our patients. The Transformation Team at RDUH has a strong track record of supporting acute, community and corporate teams to redesign services, improving productivity, quality, safety and financial performance. This work is essential in meeting current NHS pressures and helping the Trust deliver its 25/26 operating plan. In these challenging times, we need talented people who can empower colleagues, build improvement capability and inspire teams to find creative solutions. In return, we offer a supportive environment, development opportunities, and the chance to contribute to work that truly makes a difference for patients and staff.
As a Project and Service Change Manager, you will:
- Lead the design, planning and delivery of service improvement and change projects across the Trust
- Work with multi-disciplinary teams to diagnose issues, identify opportunities and implement sustainable improvements
- Use recognised improvement methodologies (process mapping, LEAN, demand and capacity analysis) to support transformation
- Manage complex programmes of work, ensuring robust project documentation, governance and reporting
- Build strong relationships with stakeholders at all levels, including Executive Directors, clinicians, operational leaders, and external partners
- Support and facilitate workshops, training sessions and engagement events
- Line-manage project support staff and contribute to the ongoing development of improvement capability within the organisation
This is a high-impact role where you’ll have autonomy, visibility, and the opportunity to contribute meaningfully to Trust-wide service development.
Working Pattern: 37.5 hours/week Monday - Friday (Flexible/Hybrid working available).
This is a fixed term contract for either 12 months or until 10/01/2027. For current NHS employees this post could be a secondment opportunity. This is an internal vacancy for Royal Devon employees, therefore Bank workers are currently not eligible to apply for this vacancy.
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close the vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
About Us: Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Our values are at the heart of everything we do. It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit. You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter.
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme.
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
Project and Service Change Manager (Internal Only) in Exeter employer: Royal Devon
The Royal Devon University Healthcare NHS Foundation Trust is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With a commitment to diversity and a culture that fosters belonging, staff enjoy generous benefits such as 27 days of annual leave, access to comprehensive occupational health services, and opportunities for further education and training. Located in the beautiful regions of Exeter and Barnstaple, employees can benefit from a healthy work-life balance while contributing to world-class healthcare services for the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Project and Service Change Manager (Internal Only) in Exeter
✨Tap into Consulting Networks
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✨Leverage University and Alumni Resources
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We think you need these skills to ace Project and Service Change Manager (Internal Only) in Exeter
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Royal Devon and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Royal Devon
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Royal Devon will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Royal Devon.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Royal Devon.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Royal Devon. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
