Welcome Clerk (Women and Children\'s Health)

Overview

For more information on the Job Description and Responsibilities please click the link below. More detail about the role This role encompasses working within the hospital setting providing effective administration support within a multi-disciplinary team. You should be enthusiastic, hardworking and motivated and able to work independently and in pressurised situations. You will provide administrative, clerical and receptionist services to patients and visitors calmly, sensitively and efficiently both on the telephone and in person you will be working as part of a team and in collaboration with others. You will liaise closely with nursing, therapy, medical and supporting services to provide an efficient and effective service for patients. You should be able to respond to changing priorities and have the ability to work under pressure and be an excellent team player. You will be computer literate and have experience of dealing with the general public. A good general education, proven experience in administration; a flexible can do attitude and the ability to use your own initiative.

Responsibilities

• Provide administrative, clerical and receptionist services to patients and visitors, in person and on the telephone.
• Work as part of a multi-disciplinary team and collaborate with nursing, therapy, medical and supporting services to deliver an efficient service.
• Respond to changing priorities and work effectively under pressure; demonstrate good interpersonal skills and communication at all levels.
• Be computer literate and able to handle general public enquiries with discretion and sensitivity.

Qualifications

• A good general education.
• Experience in administration.
• Flexible can‑do attitude and the ability to use initiative.
• Excellent interpersonal skills and ability to communicate at all levels.

Working Pattern

30 hours per week. Monday-Friday 07:30-15:30

Additional Information

Interview Date: To be confirmed

For further information please contact: Steph Eynon (Admin Team Leader) – stephanie.eynon@nhs.net

Equal Opportunities

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Role Details

Please note this role is Peripatetic and so you will be expected to train on and rotate across W&C wards and W&CH reception. Preference will be given to staff with Priority and At Risk status including NHS At Risk staff throughout Devon.

Employer Information

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications, or days off to study, CPD, or rotational placements. We offer flexible working schemes and family friendly policies to support work-life balance. Other benefits include:

• 27 days annual leave (plus bank holidays), rising to 33 days
• Occupational health services, counselling, wellbeing activities
• Staff discounts, cycle to work scheme, salary sacrifice options
• NHS Pension scheme and nursery facilities onsite
• Lease and other staff benefits

Salary is not the only financial benefit. These are just a few of the benefits available if the role is something you are interested in, we\’d love to hear from you.