Royal & Derngate is seeking a Customer Experience Manager to lead the visitor journey across both venues. You will drive exceptional service, manage Front of House operations, and lead teams including volunteers with a strong emphasis on hospitality and inclusivity.
You will work closely with the Head of Customer Experience and other departments to ensure standards, budgets and safety requirements are met while delivering memorable experiences for audiences in a dynamic cultural setting.
#J-18808-Ljbffr
Guest Experience Leader - Front of House & Events employer: Royal & Derngate
Royal & Derngate is an exceptional employer that fosters a vibrant and collaborative work culture, perfect for those passionate about the arts. With a commitment to employee growth, we offer opportunities for professional development and creative expression in a dynamic environment. Located in the heart of the community, our theatre provides a unique chance to be part of ambitious productions that inspire and engage audiences.
